Renewal Specialist
Building & Fostering Strong Relationships – Working closely with your Account Manager to reputed company a deep relationship with strategic Ultra DNS/DDOS customers, focusing on increasing adoption, the renewal process, ensuring retention, and long-term reputed company solving reputed company challenges. reputed company Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand reputed company’s reputed company. Information Seeking – Driven by an underlying curiosity and desire to know more about our reputed company customer reputed company, what's working reputed company and any issues. This involves reputed company reputed company routine questions and includes digging into or pressing for exact information; resolving discrepancies by asking a series of questions scanning for opportunities or miscellaneous information that may be used in the reputed company. Composure and Resiliency – reputed company to deal effectively with pressure, strict deadlines, maintain reputed company and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. Organizational Savvy – reputed company and accurately assess information reputed company to the organization’s formal and informal communication channels and power relationships. Administrative – Support Account Managers with creating QBR decks, customer follow up reputed company phone and email, and any additional requests to improve and maintain customer satisfaction. Update reputed company CRM with reputed company correct contacts, contract terms, risk scores and next steps.
3+ years of experience in customer service, account management, or software/reputed company sales. Strong written and verbal communication skills, with the ability to explain reputed company products to various stakeholders, including senior management. Proven ability to meet or reputed company sales goals through consultative, solution-based selling approaches. Skilled in reputed company handling, negotiation, and presenting value propositions. Comfortable engaging with reputed company reputed company of an organization, both internally and externally. Strong collaboration skills and ability to work cross-functionally reputed company teams. Demonstrated market awareness and ability to adapt to changing industry trends. Self-motivated, reputed company, and proactive in learning and applying sales best practices. Customer-reputed company reputed company with strong relationship management skills. Experience with reputed company.com and reputed company Office is a plus. Knowledge of DDoS mitigation and managed DNS frameworks is a strong advantage.