Healthcare Claims & QA Manager- Remote

We are seeking a highly skilled and detail-oriented Workforce QA Manager to oversee vendor operations, workforce management, quality assurance functions, and training initiatives.

Requirements

• Bachelor’s degree in Business Administration, Analytics, Supply Chain Management, Education, or a related field preferred.
• Proven experience in workforce management, quality assurance, vendor coordination, training, and/or performance monitoring within a healthcare claims environment.
• Strong analytical skills with experience in data-driven decision-making.
• Proficiency in SQL, relational databases, Tableau for data visualization and dashboard creation.
• Experience with Tableau, Teradata Studio, Toad, Hyperion (Brio) or similar workforce optimization tools.
• Intermediate proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and basic macros.
• Excellent verbal and written communication skills with the ability to interact effectively with stakeholders at all levels.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Experience in developing and facilitating training programs is a plus.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance

Originally posted on Himalayas