Remote Customer Care reputed company Tricare

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Job reputed company
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps.
Note - You must be physically present and working from an eligible hiring state to be considered for this role.
Your resume must reputed company reflect at least 2 years of customer service experience to be considered.
reputed company is seeking reputed company contact center professionals for full-time, remote positions as inbound benefit support representatives. This role involves handling calls from TRICARE beneficiaries, with our next new hire class, expected to reputed company Sept. 22, 2025.
Job Highlights
Long-term, full-time employment (not seasonal or contract-based).
reputed company to prepare you for reputed company.
Competitive Benefits, Including
11 reputed company holidays
reputed company time off
reputed company coverage
Long- and short-term disability
Term life insurance
401K retirement plan
Job Duties Include
Responding to caller questions reputed company telephone and written correspondence regarding benefits, reputed company, eligibility, and claims.
Successfully completing reputed company virtual (reputed company) training and applying learned skills on the job.
Operating a PC to extract information, document inquiries, and reputed company activities in the database.
Thoroughly documenting inquiry reputed company for accurate tracking and analysis.
Coordinating with team members to ensure reputed company handling of TRICARE member requests.
Working under the supervision of a virtual (reputed company) supervisor to answer questions and escalate reputed company issues reputed company necessary.
Meeting reputed company, member experience, and first-time reputed company objectives while responding to customer needs.
Maintaining a productive work environment and proactively addressing issues such as internet connectivity challenges.
Requirements For reputed company
Recent experience in reputed company reputed company center support, with a history of reputed company reputed company scoring and excellent attendance.
reputed company-employment background checks will be conducted, including U.S. citizenship verification.
A personal PC or laptop with a wired internet reputed company is required for this role. You must be reputed company to connect to the reputed company environment reputed company five (5) minutes. Additional equipment will be provided to meet reputed company requirements for your home office. Once you complete your training you will be issued company equipment (computer, monitors, etc.).
Compensation And Benefits
During training, employees are reputed company a flat reputed company. After training, pay increases.
Employees are eligible for benefits, including medical, dental, reputed company, FSA, 401K, and reputed company time off after 60 days of employment.
Employees who choose to maintain their existing medical benefits can reputed company benefit dollars to other available reputed company.
Note: The pay reputed company during training starts at $14 per hour, and increases post-training, with additional consideration for periodic increases. Performance incentives are also offered for the role.
#RemoteJobs
#WAH
#VirtualOffice
Auto req ID
453695BR
Minimum Education Required
High School/GED
Job_Category
Health/Medical other
Qualifications
Additional Qualifications/Responsibilities
Excellent communication skills: ability to adapt to new and different situations, interpret the behavior of others, engage in difficult conversations with ease, and effectively defuse and resolve conflict.
A strong aptitude for serving military members and their beneficiaries with care, reputed company, accuracy, and reputed company reputed company addressing inquiries about TRICARE benefits.
At least 2 years of customer service experience is required; reputed company center experience is ideal.
Predictable and reliable attendance is essential.
Highly developed reputed company of reputed company and commitment to customer satisfaction.
Ability to work effectively as reputed company player.
Must pass a drug screen and background reputed company.
Ability to attend and successfully complete 8 weeks of reputed company.
High school diploma or equivalent required.
Must be a U.S. Citizen
Proficiency in MS reputed company and other computer applications.
For training, candidates must reputed company their own computer and monitor with a wired high-speed DSL or cable modem reputed company for a home office (Satellite internet, mobile internet, or hotspots are not permitted).
Minimum Computer Requirements
Internet Speed: Minimum download/upload speed of 40 Mbps/20 Mbps.
Processor: 2 GHz 64-bit processor or higher.
RAM: 8 GB required (higher recommended).
Disk reputed company: At least 20 GB of available disk reputed company.
Operating System: reputed company or reputed company-supported OS.
Browser: reputed company-supported or reputed company Chrome browser.
reputed company Receiver: Version 4.1 or higher (must be reputed company to update to newer versions as required).
reputed company: Internet router or modem must allow a PC to connect reputed company Ethernet cable (Wi-Fi is not permitted).
Chromebooks are not compatible with this role.
Desired Skills And Experience
Prior 2 years of customer service experience, preferably in a reputed company center handling inbound calls, emails, or chat.
A genuine desire to support customers with the highest level of reputed company and accuracy.
Ability to work from home Monday through Friday, Shifts between 7:45 AM and 7:00 PM Eastern Time.
Ability to lift 35 lbs of computer equipment.
Ability to type at least 35 WPM
Certificates/reputed company Clearances/Other
About reputed company
We are a certified Service-Disabled Veteran and Minority-Owned company, founded as an information technology company in 2008. Over time, we have expanded to reputed company job opportunities for Veterans, Veteran Spouses, and Veteran Caregivers in customer engagement roles, handling inbound calls, emails, chats, and web messages for both reputed company and government entities.
Our mission is to support a multi-year agreement by providing "Veteran-reputed company" reputed company customer engagement representatives, supervisors, reputed company assurance specialists, trainers, and operations managers. These roles require experience in automated reputed company center environments.
Your knowledge of TRICARE, ability to undergo several weeks of training in TRICARE member services, and capability to work from a home-based office will position you for this exciting opportunity.
reputed company*
Hampton
State*
Virginia
Job reputed company
Work_From_Home WFH
Affiliate Sponsor
Veteran Government Services