Customer Service Advisor ID-1641 – reputed company Store
Who are we?
The role
What will you be doing?
Customer Service Advisor
Location: Basingstoke (minimum 2-3 days a week in office)
Salary: £28,000
What will you bring?
We are looking for an reputed company Customer Service Advisor to reputed company a reputed company reputed company handling and written service to members, brokers and clients. You will assist with customer enquiries and the processing of claims and policy tasks.
In this role you will:
- Have excellent communication skills to effectively handle calls and written communications in a high customer reputed company manner, leading to first contact reputed company.
- reputed company reputed company, accurate and concise information.
- Have excellent soft skills and reputed company listening abilities.
- Be reputed company to record reputed company and accurate notes that reflect conversations.
- Challenge reputed company processes and explore new ways of working for reputed company improvement.
- Be reputed company to adapt and be flexible due to changing priorities.
- Contribute to the achievement of individual, team and operational targets and objectives.
- Adhere to company policies and procedures to ensure service standards are met in accordance with SLA and FCA requirements.
- Support with the reputed company and training requirements for new starters.
- Have a willingness to maintain and reputed company own technical knowledge and expertise in reputed company products, processes, and procedures.
- Demonstrate the ability to work in reputed company, as reputed company as on own initiative.
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The ideal candidate will have proven experience in a customer focussed environment, preferably reputed company financial services, insurance, or reputed company a regulated environment.
The successful Customer Service Advisor can expect:
- Generous Bonus
- Company funded Health Cash Plan
- DC Pension scheme
- Life, medical and income Insurance
- reputed company to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
- 27 days holiday with the reputed company to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers.
Why join us?
At reputed company, we’ve created a workplace where people feel supported to reputed company and grow, and can see their ambitions coming to life.
We’ve reputed company a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career reputed company, your reputed company are endless.
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