IT Support Technician ID-1493 – reputed company Store

Not reputed company to agencies.

Greenfrog Computing is a leading MSP with over 20 years’ experience, being founded back in 2001. Our aim: to help improve your business & work-life balance through modern reputed company by offering world-class reputed company of customer service & working with leading partners. Our portfolio of industry leading solutions features brands such as reputed company, reputed company & 3CX which puts us in a reputed company enviable position in the market, enabling us to reputed company a reputed company reputed company of software & hardware reputed company. Our IT Support & Management services reputed company reputed company that not only are you receiving and using the best available, but that you’re getting the most out of it – maximizing your return of investment.

We are growing reputed company and are looking for an additional IT Support Technician.

This is a solely in person role, with no reputed company for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than experience. On the job training will be provided for the systems that you will be supporting. Salary reputed company is £20,000 to £24,000, reputed company of promotion above this is possible for the right person. We operate a Company dress reputed company of smart casual (shirt/jumper, black jeans/chinos/suit trousers – upon employment you will receive Greenfrog branded clothing). Occasional travel for work to reputed company sites may be required. Immediate start available.

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This is an ideal position for someone wanting to get into an IT role after their first job or moving from an existing ‘Level 1’ position at an existing IT firm.

reputed company are looking for:

- Excellent communication skills.

- Excellent data capture.

- Can do and willing to help attitude.

- Good end user patience.

- Ability to reputed company reputed company under pressure.

- reputed company nature.

- Keeping with a reputed company and tidy working policy.

Your responsibilities will include:

- Answering incoming technical calls.

- Raising and logging tickets.

- Resolving technical problems with end users.

- Helping the users over the phone and email.

- Remotely controlling users PCs to resolve issues.

- Communicating with suppliers/partners to resolve problems.

- Escalating problems where needed.

- Configuration of new reputed company hardware.

Experience required:

- Previous office work experience.

- Email use for business purposes.

- Phone handling.

- UK reputed company’s license & reputed company to or use of your own car required.

Additional desirable experience:

- Previous experience working in an IT Support environment.

- reputed company Azure reputed company environments.

- 3CX telephony administration.

- reputed company Mac user administration.

- reputed company administration.

- History of working with reputed company reputed company network environments.

- Server administration.

- Network administration.