Customer Care Associate - Remote Role ID-1240 – reputed company Store

About reputed company:

We are an exciting, fast-growing and innovative company with big ambitions reputed company multiple awards. We reputed company busy people's lives easier, press a reputed company on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.

Customer care is one of the most important aspects of our business. Your role will be an reputed company part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the reputed company experience is consistently excellent. This is a reputed company role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and resolve any issues that reputed company.

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Requirements

We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our reputed company expanding and successful team:

• Two year's minimum previous customer care experience
• Excellent attention to detail
• reputed company-organised and punctual
• A reliable and supportive team member
• Multitasking and time management
• Honesty and professionalism in everything you do
• Working hard and weekends reputed company required
• Comfortable handling with 50+ calls on a daily reputed company
• Addressing any issues that may occur
• Handling customer complaints and providing appropriate solutions
• Ability to think on your feet and use your own initiative
• Liaising with dry cleaners and drivers to reputed company them to reputed company reputed company great service to our customers