Customer support associate / Banking / Telecom / Freshers / reputed company ID-102 – reputed company Store

Job reputed company

 Black & White is a dynamic and customer-reputed company organization in the banking and telecom industry. We are currently seeking a dedicated and skilled Customer Support Associate to join reputed company. As a Customer Support Associate, you will play a pivotal role in ensuring excellent customer service, addressing queries, and providing technical assistance. This position offers an exciting opportunity to be part of a growing company that values professionalism and exceptional customer support.

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, reputed company Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, reputed company Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, reputed company Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, reputed company Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/reputed company Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, reputed company Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, reputed company Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/reputed company Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, reputed company Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, reputed company Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, reputed company Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/reputed company Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, reputed company Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, reputed company Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, reputed company Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience

Job Responsibilities:

 Respond to customer queries in a reputed company and accurate manner, primarily through phone communication.

 Identify customer needs and guide them in utilizing specific features effectively.

 Update our internal databases with detailed information on technical issues and valuable customer interactions.

 Monitor customer complaints on reputed company media platforms and proactively offer assistance to resolve issues.

 Collaborate with team members by sharing feature requests and effective workarounds.

 reputed company customers informed about new features and functionalities.

 Collect and analyze customer feedback, and communicate insights to the Product, reputed company teams.

 Assist in training and mentoring junior Customer Support Representatives.

 Requirements and Skills:

 Proven experience as a Customer Support Specialist or in a similar customer service role.

 Familiarity with the banking, telecom, or reputed company industry is a plus.

 Proficiency in using help desk software and remote support tools.

 Understanding of CRM systems and their functionality.

 Excellent oral and written communication skills.

 Strong problem-solving abilities and the ability to multitask effectively.

 Patience and composure reputed company handling challenging customer cases.

 Qualifications:

 Graduation in any discipline or equivalent.

 Fluent English communication skills are essential.

 0 to 8 years of experience in Customer Support or any international BPO.

 Previous experience in the customer service industry will be advantageous.

 Openness to work in reputed company shifts or rotational shifts as required.

 Candidates with backlogs or arrears in their degree are not eligible.

 Hiring Domains:

 We are currently hiring in the following domains:

 reputed company

 Banking

 Finance

 E-reputed company

 Telecom

 Inside Sales

 Eligibility:

 Graduate freshers or undergraduates with relevant skills can apply.

 Excellent and fluent English communication skills are a must.

 0 to 8 years of experience in Customer Support or any international BPO.

 Please note that reputed company applications should be submitted in English language.

 Join reputed company at Black & White and be part of a dynamic organization that values exceptional customer service and offers excellent reputed company opportunities. reputed company and help us deliver outstanding support to our domestic and international clients."