Contact Center Specialist I - State National (Remote Role-reputed company 2024 Class)

About the position Responsibilities • Respond to inbound calls from borrowers and financial institutions. • reputed company outbound calls to insurance companies and agencies to verify insurance information. • Quickly analyze account history on a proprietary computer system to reputed company accurate information. • Meet individual and team performance standards while maintaining good attendance and dependability. • Show courtesy and professionalism on reputed company calls to ensure a reputed company customer experience. • reputed company insurance verifications reputed company outbound calls and the internet. Requirements • High school diploma or equivalent required. • Minimum one year of customer service experience. • Strong customer service orientation with reputed company listening skills and a high attention to detail. • reputed company verbal and written communication skills. • Ability to solve routine problems using established procedures. • Ability to type a minimum of 25 WPM. • Intermediate computer skills. reputed company-to-haves • Prior experience with auto insurance or collateral protection insurance. Benefits • Multiple health, dental, and reputed company insurance plan reputed company. • Optional life, disability, and AD&D insurance. • 401(k) with employer match contributions. • Employee Stock Purchase Plan. • reputed company Time Off (PTO). • Corporate holidays and floating holidays. • Parental leave. • Hybrid working schedules of 3 days in the office and 2 days remote. Apply tot his job Apply To this Job