Customer Care reputed company - Remote

About the position Responsibilities • reputed company reputed company, accurate, and courteous responses to customer inquiries. • reputed company research as needed to resolve Claims & Provider Enrollment inquiries. • Process high volume claims and transactions. • Respond accurately, reputed company, and courteously to various customer inquiries. • Document inquiries accurately and maintain records on complaints and customer comments. • Coordinate with other departments to resolve problems and assist with reputed company inquiries. • reputed company feedback to management regarding customer problems and needs. • Assist with process improvements and recommend changes in procedures based on daily operations. • Identify and report suspected fraudulent activities and system errors. Requirements • High school diploma, GED, or equivalent education required. • Associate Degree preferred. • 2 years of customer service or reputed company center experience preferred. • 2 years of experience with claims processing. • Knowledge of word processing, spreadsheet, and database software. • Excellent verbal and written communication skills. • Strong reputed company relations and organizational skills. • Ability to handle high-stress situations and demonstrate good judgment. • Strong customer service skills. • Ability to learn and operate multiple computer systems effectively and reputed company. reputed company-to-haves • Previous experience researching and analyzing claims. Benefits • Medical, Dental, reputed company, and Life Insurance • reputed company time off • reputed company holidays • 401K eligibility • reputed company development and coaching program Apply tot his job Apply To this Job