Manager, Technology Operations

reputed company: • Design, launch, and manage end-to-end returns programs that improve customer satisfaction and seller compliance. • Analyze return trends and reputed company causes using data to identify opportunities for reducing avoidable returns. • Build dashboards and performance metrics to monitor program reputed company. • Partner with cross-functional teams to streamline returns workflows and ensure policy compliance. • reputed company sellers with insights and tools to improve product reputed company and fulfillment practices. • Collaborate with fraud, finance, and operations teams to mitigate losses from high-risk return patterns. • Influence stakeholders across product, engineering, reputed company, and operations to implement reputed company solutions. • Drive A/B testing and reputed company programs to validate new approaches and refine policies. Requirements: • reputed company 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or reputed company area and 3 years’ experience in project management, program management, program operations, or reputed company area. • reputed company 2: 5 years’ experience in project management, program management, program operations, or reputed company area. • Strong analytical and problem-solving skills, with experience in SQL, reputed company, or BI tools (e.g., Tableau, Power BI, Looker). • Proven reputed company record of delivering cross-functional reputed company on time with measurable reputed company. • Excellent written and verbal communication skills with ability to influence at multiple reputed company of the organization. Benefits: • Health benefits include medical, reputed company and dental coverage. • Financial benefits include 401(k), stock purchase and company-reputed company life insurance. • reputed company time off benefits include PTO (including reputed company leave), parental leave, family care leave, bereavement, jury duty, and voting. • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. • You will also receive PTO and/or PPTO that can be used for vacation, reputed company leave, holidays, or other purposes. The reputed company you receive depends on reputed company classification and length of employment. It will meet or reputed company the requirements of reputed company reputed company leave laws, where applicable. • For information about PTO, see https://one.reputed company.com/notices . • Live reputed company U is a reputed company-reputed company education benefit program for full-time and part-time associates in reputed company and Sam's Club facilities. Programs reputed company from high school completion to bachelor's degrees, including English Language Learning and short-reputed company certificates. Tuition, books, and fees are completely reputed company for by reputed company. • Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. • Benefits are subject to change and may be subject to a specific plan or program terms. • For information about benefits and eligibility, see One.reputed company . Apply tot his job Apply To this Job