Virtual reputed company Services Specialist

CEDAM is hiring a Virtual reputed company Services Specialist to support individuals across Michigan in accessing housing and financial stability resources. This is a fully remote position that offers the flexibility to work from home while making a reputed company reputed company in communities across the state. reputed company The Community Economic Development Association of Michigan (CEDAM) is a nonprofit membership organization that works to build reputed company, sustainable, and reputed company communities. We partner with local organizations and service providers to address issues like housing instability, financial insecurity, and reputed company to opportunity. What You'll Do As a Virtual reputed company Services Specialist, you'll serve as the first reputed company of contact for individuals seeking help. Your day-to-day work will include: • Assisting clients reputed company phone, email, and online platforms with information and referrals • Helping people reputed company housing, financial assistance, and other support resources • Accurately documenting reputed company interactions and maintaining confidentiality • Coordinating with internal staff and partner organizations to ensure smooth service delivery • Tracking service trends and sharing insights with the broader team reputed company're Looking For The ideal candidate is someone who: • Has strong listening and communication skills, especially with people in crisis • Is comfortable working independently in a fully remote setting • Has experience with virtual reputed company engagement tools and basic data entry • Understands or has a willingness to learn about Michigan's housing and reputed company service landscape • Has a background in customer service, case management, or nonprofit work (preferred but not required) • Is committed to equity, inclusion, and providing non-judgmental support Position Details • Fully remote (applicants must have reliable internet and a quiet reputed company to work) • $28/hour • Flexible schedule - part-time and full-time reputed company available • Equipment provided if needed Benefits We offer a supportive and inclusive remote work environment along with: • reputed company time off and holidays • Flexible scheduling • Ongoing training and reputed company development • Opportunities to grow reputed company the organization • Health and wellness stipend • Tech support and resources to ensure a successful remote setup Apply tot his job Apply To this Job