Field Service Technician, Night Shift - West Henrietta, NY

About the position Responsibilities • Follow Rivian repair procedures with efficiency without compromising quality and safety • Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles • Assist or support vehicle repairs in a setting outside of a service center • Conduct road tests on vehicles to ensure quality of the repair • Perform necessary parts operations such as parts ordering, receiving, shipping and inventory • Stay up to date with technical skills and required training • Support campaigns and containment initiatives • Maintain and process accurate expense reporting as needed • Maintain high quality work and efficiency while working with little supervision • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment • Provide service support to the field to support the Service organization • Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment • Ability to properly document repairs completed and in process Requirements • HS Diploma or GED preferred • Graduated from an accredited automotive repair school preferred • 5 or more years' experience in a traditional automotive repair shop preferred • Proficient in using hand tools and power tools • Proficient in navigating a laptop or computer in a windows or Mac environment • Know basics of diagnosis and workflows • Able to read electrical schematics • Limited Diagnostic exposure • Understands how high voltage and low voltage electricity works (basic electricity theory) • Able to perform tire repair and vehicle alignment • Some hybrid repair background is a plus • Can diagnose and explain basic vehicle electronic communications like the CAN Bus system • Ability to drive non-commercial truck and trailer preferred • Limited travel may be required depending on business need • Must possess a valid driver's license, and maintain a clean driving record • No driving related suspensions or revocation of Driver License (within a 3-5 year period) • Parts department and billing experience preferred • Experience using a work order management system including repair documentation • Experience working in start-up environments preferred • Exhibits patience and eagerness to learn • Remains positive when dealing with difficult situations • Strong organizational and time management skills along with attention to detail • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners • Ability to read and speak fluent English • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. • Minimum age of 21. • Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. • Shifts may include evening, overnight, or early morning hours Nice-to-haves • Some hybrid repair background is a plus • Experience working in start-up environments preferred Benefits • Robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. • Full Time Employee coverage is effective on the first day of employment. • Part-Time employee coverage is effective the first of the month following 90 days of employment. Apply tot his job Apply To this Job