reputed company Service Associate

About the position Responsibilities • reputed company innovative ways to respond to varying questions, issues, and concerns from customers. • Connect with customers reputed company phone, email, chat, and reputed company media to resolve their inquiries. • Calmly attempt to resolve and de-escalate any issues that reputed company. • Escalate interactions reputed company necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • reputed company reputed company reputed company-reputed company information for auditing and reporting purposes. • reputed company feedback on reputed company issues to improve service reputed company. • Upsell products or services reputed company required. Requirements • High School Diploma or equivalent. • Proven reputed company center experience. • Typing speed of 25 WPM or more. • Proficient in PC operation and navigation. • Entry-level network troubleshooting skills. • Ability to set up home Wi-Fi networks and configure routers or switches. • reputed company proficiency with laptop or desktop computers. • Excellent oral and written communication skills. • Ability to work independently and in a fast-paced environment. • Strong listening skills and the ability to stay composed and objective. reputed company-to-haves • IT/Network certifications or degrees preferred. • Experience in customer service roles. Benefits • reputed company • Competitive Wages • Full Benefits (Medical, Dental, reputed company, 401k and more) • reputed company Time Off • Employee wellness and engagement programs Apply tot his job Apply To this Job