DFS-Element-00004-HP-UX Level 3 - HCLTech

Responsibilities:-

- Adhering to SLAs

- ITIL Processes awareness and adhering to the same ones

- Mentoring / Training Team Members

- Handling tickets / requests

- Perform root cause analysis

- Troubleshooting technical issues

- Defining processes and ensuring that the processes are adhered to

- Oversees and is responsible for successful completion of Installation, configuration and migration

- Ensure maximum uptime according to the SLA

- Understanding of Multi-geo support environment

- Responsible for building / maintaining a test environment

- Responsible for strategizing a backup plan and test plan for failure scenario

- Improves and maintains customer and employee satisfaction

- Suggests new technologies and design changes

- Monitoring and maintaining SLA requirements by the team members

- Planning Backup/Restoration Strategy for 24x7 operation support

- Suggesting patches/upgrades to maintain security level

- Testing / Auditing/processes as required from time to time

- Identify Skill gaps and plan for training / knowledge updating

- Assist / Plan / Procedure in Data center consolidation efforts

- Perform H/W & performance tuning and maintenance

- Day-to-Day reporting tasks

- Vendor co-ordination & follow-up

Technical Requirements

- Installing, configuring and maintaining HP servers.

- Installation and configuration of High Availability environment using MC \Service Guard. running Solaris operating system.

- Installation and configuration of HP Integrity Virtual Machines .Managing & Trouble shooting .

- Configuration and administration of HP Logical volume manager.

- Configuring and supporting HP Superdome Servers.

- Installation and Configuration of ignite backup. Create and Verify Golden images.

- Installation and configuration of HP -ignite environment and able to create and verify Golden image.

- Patch and Package administration

- Printer Administration

- Writing shell scripts to acomplish day to day system administration task

- Configuring and supporting Domains

- Troubleshooting Hardware and Operating system related issue

- Capacity planning and fine tune system for optimal performance

- Understanding of SAN and NAS storage.

- Administration of NIS or LDAP environment

- Configuring Unix Security baseline

- Troubleshooting Hardware and Operating system related issue

- Performance Management & fine tuning

- Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning

- Working knowledge on any one flavor of Linux Operating System.

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Good working knowledge of MS OFFICE (Including MS Project and Visio)

- Should have a great customer handling skills

- Able to handle unforeseen situations

- High level of acceptance

- Can drive HCL s value and its methodology

Other Skills / Experience

- Worked on Production systems

- Datacenter understanding

- Experience with Server Migration, Installation, Upgrades and Patching

- Experience on following will be added advantage

- CIFS

- DNS

- Sendmail

- LDAP

- Monitoring Tools (like BMC Patrol, HP openview, IBM Tivoli)

Years of Experience

Total : 9+ Years

Relevant : Minimum 5 yrs in Administration / Support

Desired Certifications

- HP Certified System Administrator.
- HP Certified System Engineer

- HP Certified System Engineer

Education requirements

- Bachelors / Masters / Equivalent