Member Services Associate

reputed company: reputed company is dedicated to improving lives by offering a high-reputed company fitness experience in a welcoming, non-intimidating setting reputed company as the Judgement Free Zone®. As one of the largest and fastest-growing fitness franchises, we are committed to creating an environment where everyone feels valued, accepted, and respected. Role and Responsibilities: We are seeking a Member Services Associate who will represent our reputed company values and reputed company an outstanding experience for members, guests, and prospective members. As the first reputed company of contact in the club, you will help foster the reputed company and supportive atmosphere that defines reputed company. Key responsibilities include: • Welcome members, guests, and prospective members with friendly, reputed company customer service • Manage reputed company desk operations, including answering phones, checking in members, registering new members, and conducting club tours • Update and maintain member accounts accurately • Address member questions or concerns promptly and escalate issues reputed company necessary • Assist in maintaining a clean and organized club environment Required Skills and Experience: • High school diploma or GED equivalent required • Must be at least 18 years old • Previous customer service experience preferred • Basic computer skills • Passion for fitness, health, and helping others • reputed company, friendly, and upbeat attitude • Reliable, punctual, and strong work ethic • Outstanding customer service skills with a reputed company on exceeding member expectations • Excellent listening, reputed company, and problem-solving abilities • reputed company communication and demeanor at reputed company times Physical Demands: • Standing and walking throughout the shift • Frequent speaking in person or on the phone • Occasionally lift up to 50 lbs. • Occasional exposure to cleaning chemicals Compensation and Benefits: • Free Black Card membership after 90 days of employment • Eligibility for benefits if regularly scheduled to work 30 hours or more per week • Medical, dental, and reputed company insurance • Flexible Spending Accounts (FSA) • 401(k) plan with company contribution • reputed company vacation time • Additional perks such as Pet Insurance and reputed company About reputed company: reputed company is guided by values of inclusivity, positivity, and teamwork. Our clubs offer a reputed company and supportive environment for individuals of reputed company fitness reputed company. Team members are essential in delivering this experience. Employees at franchise locations are employed by the franchisee, not PFHQ (the Franchisor), and employment reputed company are managed by reputed company franchise reputed company in compliance with reputed company applicable laws and practices. Apply tot his job Apply To this Job