**Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist**

Are you a motivated and detail-oriented individual with a passion for technology and customer service? Do you enjoy working independently and have a strong desire to grow your career in a dynamic and fast-paced industry? If so, we invite you to join our team as an Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist. **About Us** At Workwarp, we pride ourselves on being a leading provider of innovative technology solutions that empower our customers to achieve their goals. Our team of experts is dedicated to delivering exceptional customer experiences, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. As a remote field technician, you'll play a critical role in helping our customers set up and troubleshoot their technology systems, ensuring they receive the best possible support and service. **Key Responsibilities** As an Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist, your key responsibilities will include: * Providing exceptional customer service and support to our clients, ensuring their technology systems are properly installed and functioning as expected * Conducting site visits to assess and troubleshoot technical issues, using your problem-solving skills to resolve complex problems * Collaborating with our internal teams to ensure seamless communication and coordination of technical support services * Maintaining accurate records of customer interactions, including service requests, issues, and resolutions * Participating in ongoing training and professional development to stay up-to-date on the latest technology trends and best practices * Working independently, with minimal supervision, to manage your schedule and prioritize tasks effectively **Essential Qualifications** To be successful in this role, you'll need to possess the following essential qualifications: * High school diploma or equivalent required; associate's or bachelor's degree in a related field (e.g., computer science, engineering, or telecommunications) preferred * 0-2 years of experience in a technical support or field service role, with a strong desire to learn and grow in the industry * Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors * Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues * Ability to lift 60-80 pounds and climb ladders up to 36 feet, with a willingness to work in various weather conditions * Valid driver's license and a clean driving record * Ability to travel to Orlando, FL for training and occasional site visits **Preferred Qualifications** While not required, the following qualifications would be beneficial in this role: * Experience with technology installation and support, including smart home systems, entertainment systems, and telecommunications equipment * Familiarity with industry-standard software and tools, such as CRM systems and project management platforms * Certification in a related field (e.g., CompTIA A+, Cisco CCNA, or Microsoft MCSA) * Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Strong technical skills, including knowledge of computer hardware, software, and networking fundamentals * Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors * Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues * Ability to work independently, with minimal supervision, to manage your schedule and prioritize tasks effectively * Strong time management and organizational skills, with the ability to meet deadlines and manage multiple priorities * Ability to learn and adapt quickly to new technologies and industry trends **Career Growth Opportunities and Learning Benefits** At Workwarp, we're committed to helping our employees grow and develop their careers. As an Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist, you'll have access to: * Ongoing training and professional development opportunities, including workshops, webinars, and online courses * Mentorship and coaching from experienced colleagues and industry experts * Opportunities for advancement and career growth, including roles like Field Technician Supervisor and Site Manager * A competitive salary and benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** At Workwarp, we pride ourselves on creating a work environment that's collaborative, innovative, and fun. As a remote field technician, you'll have the flexibility to work from anywhere, with minimal supervision, and will be part of a dynamic team that's passionate about delivering exceptional customer experiences. Our company culture is built on the following values: * Customer-centricity: We're committed to delivering exceptional customer experiences and exceeding our customers' expectations. * Innovation: We're always looking for new and better ways to solve problems and deliver value to our customers. * Collaboration: We believe in working together as a team to achieve our goals and support each other's growth and development. * Integrity: We're committed to acting with integrity and ethics in all our interactions, both internal and external. **Compensation, Perks, and Benefits** As an Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist, you'll receive a competitive salary and benefits package, including: * A starting rate of $22.00 - $26.00 per hour, with opportunities for advancement and performance-based incentives * Comprehensive health insurance, including medical, dental, and vision coverage * Retirement savings plan, including a 401(k) or equivalent * Paid time off, including vacation days, sick leave, and holidays * Opportunities for professional development and career growth **Conclusion** If you're a motivated and detail-oriented individual with a passion for technology and customer service, we invite you to join our team as an Experienced Entry-Level Field Technician – Remote Technology Installation and Support Specialist. With a competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment that's collaborative, innovative, and fun, we're confident that you'll find this role to be a rewarding and challenging opportunity. Apply today to take the first step towards a successful and fulfilling career with Workwarp! Apply for this job