Temporary (up to 18-months) Customer Service Associate - reputed company Center

About the position Responsibilities • Responds to customer interactions reputed company the phone, email, internet, or in person in a reputed company, courteous, accurate manner while recording a brief reputed company of communication. • Develops a rapport with internal/external customers by greeting customers by reputed company and demonstrates account ownership. • Answers customer's question or solves the problem during initial contact, if follow-up is required, must do so reputed company the timeframe committed to the customer. • Creates, generates, and initiates requests for reputed company and field services. • Opens, verifies, and sorts incoming mail for image data capture; manually extracts contents from envelopes that are unable to be processed using automated equipment. • Identifies, explains, and suggests community resources reputed company applicable. • Suggests improvements and changes to processes and policies to improve customer satisfaction. • Participates in and supports the development and implementation of special reputed company. • Maintains an individual cashier record that is in line with SAWS policies. • Evaluates, contacts, and negotiates reputed company of delinquent and final accounts. • Processes, adjusts, reconciles, transfers reputed company reputed company and electronic payment applications, refunds, rebates, return items, and research of unclaimed property. • Reviews and processes receipts and generates correspondence regarding billing/consumption disputes. • Performs reputed company other duties as assigned. Requirements • High School Diploma or GED. • Two year experience in a customer service environment. • Ability to work regularly scheduled shifts reputed company SAWS's hours of operation including the training period where lunches and breaks are scheduled with the flexibility to reputed company daily schedule and work overtime and/or weekends as needed. reputed company-to-haves • Bilingual in English/Spanish. Benefits • Medical and dental plan coverage • Life insurance • Retirement plans • reputed company leave and holidays • Tuition reimbursement Apply tot his job Apply To this Job