Front Counter/Tasting Room

<p><span style="color: rgb(0, 0, 0); background-color: transparent;">CAFE COUNTER/TASTING ROOM </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Part Time or Full time </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Do you have a love for Vermont Craft Beverages and delicious food? Cold Hollow Cider Mill is looking for a full and part-time front counter person to be responsible for the cafe sales process from inception to the execution of the order. Your responsibilities include taking orders, answering questions relating to the order, receiving payment and executing the order. Applicants should be able to provide quick and efficient service, ensure maximum customer satisfaction, and resolve all queries professionally. </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;">To be successful, you should provide excellent customer service, consistently maintain the image and vision of the organization, and achieve the sales goals of the company. An outstanding café counter person should display a positive attitude focusing on customer satisfaction, maintain an orderly appearance, and possess excellent interpersonal skills. </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Counter Responsibilities: </span></p><ul><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Greeting customers and taking orders. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Processing payments. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Assisting customers with queries and providing solutions quickly. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Possessing excellent product knowledge of both the beverage program and culinary to inform and upsell. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Following up on orders to prevent delay and frustration. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Stocking/Restocking service stations, coolers and display racks before, after and throughout service. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Maintaining cleanliness of the customer area during quiet times to ensure a neat appearance. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Ensuring that each customer leaves the store satisfied. </span></li></ul><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Qualifications:  </span></p><ul><li><span style="color: rgb(0, 0, 0); background-color: transparent;">18 years or older </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Strong communication and interpersonal skills </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Ability to work in a fast-paced environment </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Basic math skills, including the ability to perform retail math calculations </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Previous experience in hospitality or a customer service role is preferred, but not required. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Ability to lift and carry up to 25 pounds </span></li></ul><p><span style="color: rgb(0, 0, 0); background-color: transparent;"> </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;"> </span></p><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Full time employment Benefits: </span></p><ul><li><span style="color: rgb(0, 0, 0); background-color: transparent;">30% discount on purchases made at the Mill </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Complimentary staff meal. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">40 hours of PTO in year 1, 80 hours of PTO year 2, 120 hours in year three and beyond. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Ability to join 75% employer paid health plan through MVP, Dental, Vision and employer paid short-term and long-term disability. </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Ability to join employer retirement plan after 6 months of employment </span></li><li><span style="color: rgb(0, 0, 0); background-color: transparent;">Currently a simple IRA, will likely be a 401k by the 6-month mark. </span></li></ul><p><span style="color: rgb(0, 0, 0); background-color: transparent;">Join our team today and be part of a dynamic and rewarding work environment! </span></p><p><br></p>