SALES,SVCS/DISTRIBUTION ASSOC - CAREER JOB W/...

This job was posted by https://www.vermontjoblink.com : For more<br><br>information, please see: https://www.vermontjoblink.com/jobs/1288628<br><br>This job has an exam requirement. Currently, applicants for this posting<br><br>who do not yet have an exam score are being invited to take the exam.<br><br>Examining will continue until capacity has been reached.<br><br>Window training is required after hire, followed by an end-of-training<br><br>test on which employee must qualify to remain employed.<br><br>Must be able to communicate in and understand the English language with<br><br>or without a reasonable disability accommodation under the<br><br>Rehabilitation Act.<br><br>Postal Service employment is conditional upon your meeting medical<br><br>suitability, general eligibility and suitability, and background check<br><br>requirements. Therefore, if you receive a job offer, note that it will<br><br>be conditional upon you meeting these requirements, even if you are<br><br>allowed to begin working first.<br><br><ul><li>SALARY RANGE:** Starting salary \$27.28 per hour paid bi-weekly</li><li>BENEFIT INFORMATION:** This is a career position which offers<br><br></li></ul>excellent benefits. Newly hired employees are covered by the Federal<br><br>Employees Retirement System (FERS). Upon hire, employees are eligible to<br><br>contribute into the Thrift Savings Plan (TSP) which is similar to 401(k)<br><br>plans, and offers matching employer contributions. We offer the option<br><br>to enroll into the Health Insurance, Group Life Insurance, Dental,<br><br>Vision and Long-Term Care Insurance Programs as well as Flexible<br><br>Spending Program to cover eligible out-of-pocket health care and<br><br>dependent care (day care) expenses; accrued vacation and sick leave. In<br><br>addition, the Postal Service offers a variety of employee discount<br><br>programs ranging from tuition discounts to cellular service.<br><br><ul><li>Background Check** The Inspection Service criminal background check is<br><br></li></ul>conducted using United States information resources only (e.g., FBI<br><br>fingerprint check, state and county checks). A criminal background check<br><br>involves a 5-year inquiry for any location where the individual has<br><br>resided, worked or gone to school within the United States or its<br><br>territories. As a result of this limitation, the criminal background<br><br>checks of individuals who have not resided in the United States or its<br><br>territories for the preceding 5-years may not be considered complete.<br><br><ul><li>Functional Purpose** Performs distribution and a variety of sales and<br><br></li></ul>customer support services for products. Maintains pleasant and effective<br><br>public relations with customers and others requiring a general<br><br>familiarity with postal laws, regulations, and procedures commonly used.<br><br>**DUTIES AND RESPONSIBILITIES**<br><br>Performs any variety of sales and customer services at a retail window<br><br>such as maintaining sufficient inventory of and selling stamps, stamped<br><br>paper, other retail products, passport acceptance (where applicable) and<br><br>other retail services; may use a computerized system, accepting and<br><br>delivering packages and accountable mail; issuing and cashing foreign<br><br>and domestic postal money orders; accepting and responding to customer<br><br>claims and inquiries, and providing information to the public regarding<br><br>postal regulations.<br><br>Provides sales and customer service support by greeting customers and<br><br>explaining store layout; determining special interests and referring to<br><br>sales and promotional programs; offers assistance in product selection;<br><br>provides lobby assistance that includes monitoring the retail line,<br><br>directing customers to the self-service kiosk (SSK) (where applicable),<br><br>and/or using Mobile Point of Service (mPOS) to complete transactions<br><br>(where applicable)<br><br>Provides product and service information to customers, including<br><br>informing customers regarding special offers; suggestive selling related<br><br>merchandise; promoting products based on customer needs. Provides<br><br>additional information regarding product features and services.<br><br>Handles and processes customer purchases and returns relating to<br><br>products and ser ices and may use a point of sale system. Assists<br><br>customers with transactions.<br><br>Maintains appearance of retail lobby by setting up, arranging, and<br><br>replenishing displays and merchandise racks; ensures display and selling<br><br>areas, work stations, and storage areas are presentable to customers.<br><br>Performs routine maintenance on SSKs and mPOS, including trouble<br><br>shooting.<br><br>Conducts product inventories by counting items on hand; attaches and<br><br>removes security devices; accounts for items on display; and verifies<br><br>and records sales floor inventory and shrinkage. Brings inventory<br><br>discrepancies and shrinkage reports to the attention of the appropriate<br><br>supervisory presence.<br><br>May verify presort and bulk mailings of all classifications, computing<br><br>and maintaining on a current basis mailers\' credit balances.<br><br>Checks and sets post postage meters.<br><br>Rents post office boxes, receives rental payments, conducts reference<br><br>checks, and completes related forms.<br><br>May assign and clear accountable items and distribute mail as required.<br><br>Distributes primary and one or more secondary schemes of incoming mail<br><br>by delivery point based on a knowledge of the distribution scheme<br><br>established for the office, branch or station.<br><br>Distributes primary and one or more secondary schemes of outgoing mail<br><br>for dispatch based on