Customer Service Superstar Wanted: Full-Time Afternoon and Weekend Customer Service Representative for a Thriving Remote Team

Join the Customer Service Revolution at Jill's Office!

Are you ready to embark on a career-defining journey as a Customer Service Representative with a dynamic and fast-growing company? At Jill's Office, we're on a mission to empower small businesses and make a meaningful impact on our customers' lives. If you're a customer service enthusiast with a passion for delivering exceptional experiences, we want to hear from you!

About Us: A Culture of Growth, Goals, and Gratitude

At Jill's Office, we're more than just a company – we're a community that thrives on trust, support, and celebration. Our core values of GROWTH, GOALS, and GRATITUDE are the driving force behind everything we do. We're a team of innovators, problem-solvers, and customer champions who are dedicated to making a difference. Take a sneak peek into our awesome world on Instagram @jillsoffice and get a glimpse of what it's like to be part of our team!

Key Responsibilities: Rocking the Customer Service Universe!

• Deliver Exceptional Customer Experiences: Provide top-notch support to small business owners, responding to their queries and concerns in a timely and professional manner.
• Schedule Appointments Like a Boss: Efficiently manage appointment scheduling, ensuring seamless interactions between our customers and our clients.
• Spread Positivity and Confidence: Be a beacon of positivity, boosting customer morale nationwide with your exceptional communication skills and friendly demeanor.
• Embody Our Core Values: Live and breathe our core values of GROWTH, GOALS, and GRATITUDE, ensuring that every interaction is infused with these principles.
• Be Part of a Fun, Inclusive, and Learning Environment: Collaborate with a talented team of professionals, sharing knowledge, expertise, and experiences to drive collective success.

The Ideal Candidate: A Customer Service Superstar!

We're on the lookout for a talented Customer Service Representative who possesses a unique blend of skills, experience, and personality traits. If you're:

• Exceptionally Skilled in Customer Service: With a proven track record of delivering exceptional customer experiences, you're the perfect fit for our team.
• Punctual and Proven Team Player: Your reliability, collaborative spirit, and ability to work seamlessly with others make you an invaluable asset.
• A Proficient Typist: With a typing speed of over 40 words per minute, you're equipped to handle the demands of a fast-paced customer service environment.
• Flexible with a Proactive Mindset: You're adaptable, eager to take on new challenges, and always looking for ways to improve processes and procedures.
• Technologically Adept: With computer skills that are second to none, you're well-equipped to navigate our technology-driven environment.
• Competent in Spanish: While not mandatory, proficiency in Spanish is highly advantageous and will be verified as part of our hiring process.

What We Offer: A Comprehensive Benefits Package and Opportunities for Growth!

At Jill's Office, we're committed to supporting our team members' well-being, growth, and success. Our comprehensive benefits package includes:

• Competitive Salary: Earn a reliable and steady income with a competitive salary range of $15.00-$16.00 per hour, plus monthly bonuses for top performers.
• High-Five Workplace: Work in an environment where high standards meet high fives, and where your contributions are recognized and celebrated.
• Career Growth Opportunities: Take advantage of tremendous opportunities for advancement and professional growth within our organization.
• PAID Birthdays Off: Enjoy a paid day off on your birthday – because we believe in celebrating life's special moments!
• PAID Gym Membership: Stay fit and healthy with a paid gym membership, because we care about your overall well-being.
• PAID Life Insurance and Short-term Disability: Enjoy peace of mind with our comprehensive insurance benefits.
• Medical, Dental, and Vision Benefits: Stay healthy and protected with our comprehensive benefits package.
• Free Mental Health Counseling: Access free mental health counseling, because we believe in supporting our team members' mental well-being.
• Holiday Pay: Keep the celebrations rolling with holiday pay, because we believe in making the most of life's special moments.
• Work-from-Home Flexibility: Enjoy the flexibility to work from home after 90 days, based on your performance and our business needs.
• Paid Time Off: Recharge your superpowers with paid time off, because we believe in supporting our team members' work-life balance.

Additional Information: What You Need to Know!

Here's what you need to know about this exciting opportunity:

• Job Type: Full-time, 40 hours per week.
• Education: High School Diploma or equivalent.
• Experience Level: 1 year or more of customer service experience.
• Shifts Available: Depending on your availability, shift needs are between the hours of 9 am and 8 pm, with weekend availability required.
• Shift Structure: 5 days a week, 8-hour shifts.
• Work Setting: In-person with an opportunity to work from home after training.
• Work Location: Ogden, UT 84404.
• Physical Work Requirements: Able to sit, talk, and work on a computer for long periods.

Ready to Apply?

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and discuss this opportunity further. Join our customer service revolution and become a part of our dynamic team at Jill's Office!