Apple Home Advisor Job (Entry level Remote) – Indeed Jobs US

Apple is currently hiring entry-level Home Advisors to provide remote customer support from anywhere in Boston, MA. This part-time role offers a unique opportunity to represent Apple’s values and help customers resolve issues while working comfortably from home. If you’re a natural problem solver with strong communication skills, we encourage you to apply.

Key Responsibilities:

• Assist customers with product and service inquiries via phone, chat, or email.

• Identify and troubleshoot technical problems related to Apple devices and software.

• Provide clear and concise solutions while maintaining a friendly tone.

• Document interactions thoroughly and escalate issues when necessary.

Qualifications:

• High school diploma or GED required.

• Excellent communication and time-management skills.

• Comfortable using Apple products and learning new technologies.

• Quiet, distraction-free home workspace and a reliable internet connection.

Preferred:

• Previous experience in customer support or tech assistance.

• Familiarity with macOS, iOS, and Apple’s ecosystem of services.

Benefits:

• Flexible scheduling for part-time remote work.

• Paid training and company-provided Apple equipment.

• Competitive hourly wage.

• Career advancement pathways within Apple’s support organization.

How to Apply:

Submit your application and resume to be considered. Qualified candidates will be contacted for a virtual interview and onboarding session.