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About the position

Responsibilities

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
  • Create a welcoming experience by authentically greeting all guests.
  • Observe to quickly understand whether a guest needs assistance or wants to interact.
  • Engage with guests in a genuine way, asking questions to better understand their specific needs.
  • Be knowledgeable about the tools, products, and services available in the store to solve issues for the guest.
  • Thank the guest genuinely and let them know we're happy they chose to shop at Target.
  • Scan and bag all guest items efficiently and accurately.
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
  • Make the guest aware of current and upcoming brand launches, store activities, and events.
  • Know and speak to the benefits of Target Loyalty programs with every guest.
  • Understand and show guests how to use Wallet and other features within the Target App.
  • Attempt every return and follow register prompts, partnering with leaders as needed.
  • Partner with leaders to de-escalate negative situations and recover the guest shopping experience.
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
  • Maintain a clean, clutter-free work area.
  • Support guest services such as order pick up and Drive-up Orders.
  • Support Cash Office processes as needed.

Requirements

  • Communicating effectively, including using positive language and being attentive to guests' needs.
  • Capability to remain focused and composed in a fast-paced environment.
  • Welcoming and helpful attitude toward guests and team members.
  • Attention to detail while multi-tasking.
  • Ability to communicate on multiple frequency devices and operate handheld scanners.

Nice-to-haves

  • Experience in a customer service role.
  • Ability to work independently and with a team.
  • Flexible work schedule availability.

Benefits

  • Competitive pay range of \$19.00 - \$28.50 USD per hour.
  • Access to financial and education benefits.
  • Well-being benefits.