Experienced Data Entry Processor – Remote Opportunity for Accurate and Timely Data Management in a Leading Academic Medical Center

Introduction to Penn Medicine

Penn Medicine is a renowned academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As a leading institution, we collaborate with top clinical, technical, and business professionals across all disciplines to achieve our tripartite mission. Our employees are the driving force behind our success, and we believe that their dedication and expertise are essential to shaping our future. At Penn Medicine, we are committed to making a positive impact on the lives of our patients, and we are seeking a skilled Data Entry Processor to join our team.

Job Summary

We are seeking an experienced Data Entry Processor to work remotely from anywhere in the tri-state area, with the primary responsibility of ensuring accurate and timely entry of all charges, payments, adjustments, and refunds into the EPIC System. The successful candidate will have a strong understanding of the charge capture process, be able to identify and report inconsistencies to management, and follow established policies and procedures related to data entry. This is an excellent opportunity for a detail-oriented and organized individual to join our Physician Billing Office team and contribute to the success of our organization.

Key Responsibilities

• Accurately and timely enter all charges, payments, adjustments, and refunds into the EPIC System
• Understand the charge capture process and report inconsistencies to management
• Follow established policies and procedures related to data entry
• Meet departmental productivity guidelines and ensure all data is entered within established timeframes
• Reconcile un-reconciled batches within 24 to 48 hours of receipt
• Complete and submit credit variances, refund variances, and missing EOB forms within 24 hours of creation
• Maintain updated knowledge of the EPIC system and efficiently use it to perform duties
• Develop and maintain excellent knowledge of billing requirements for third-party insurance carriers, including Medicare, Medicaid, Commercial, HMO, and others
• Use various databases to perform duties and stay up-to-date on Medical Center's Managed Care Contracts
• Follow workload priorities and perform other duties as assigned by direct supervisors or coordinators
• Maintain excellent attendance and punctuality records
• Demonstrate a willingness to learn new tasks and accept change
• Enable staff to deliver high-quality care and service through effective processes and tools
• Participate in proactive communication and problem-solving to enable high performance of teams and individuals
• Continuously monitor performance levels and identify opportunities for improvement

Essential Qualifications

• High School Diploma or GED
• Knowledge of computerized medical billing systems
• High level of productivity and attention to detail
• Good command of the English language
• Ability to attend and pass all EPIC modules

Preferred Qualifications

• Knowledge of ICD-10 and CPT coding
• Knowledge of regional third-party payers
• Experience in physician or hospital billing settings

Skills and Competencies

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to adapt to changing priorities and deadlines
• Proficiency in Microsoft Office and other software applications

Career Growth Opportunities and Learning Benefits