**Experienced Part-Time Customer Service Representative – Delivering Exceptional Experiences and Building Lasting Relationships**

Are you a customer service enthusiast with a passion for delivering exceptional experiences and building lasting relationships? Do you thrive in a fast-paced, team-oriented environment where no two days are ever the same? If so, we invite you to join our dynamic team as a Part-Time Customer Service Representative at CSC, a company of helpful people dedicated to making a difference in global business and our local communities. **About Us** At CSC, we're passionate about service quality, giving back to the community, and continuous improvement. Our team is comprised of dedicated professionals who share a common goal: to provide outstanding service to our clients and make a positive impact on the world around us. As a Part-Time Customer Service Representative, you'll be an integral part of our team, working closely with our clients to understand their unique needs and concerns, and delivering personalized solutions that exceed their expectations. **Schedule Requirements** As a Part-Time Customer Service Representative, you'll be required to work from home for 20 hours per week, with a flexible schedule that can be tailored to meet your needs. Our ideal candidate will be available to work between Monday and Friday, 8:00am and 6:00pm. This schedule allows for a great work-life balance, enabling you to pursue your passions and interests outside of work while still contributing to the success of our team. **Key Responsibilities** As a Part-Time Customer Service Representative, your key responsibilities will include: * Building relationships with our clients to better understand their unique needs and concerns * Fulfilling requests and answering questions for internal and external customers * Responding promptly to customer inquiries via phone or electronically * Providing excellent customer service to both internal and external clients * Managing customer portfolios * Organizing the workflow to meet customers' time frames and demands * Data entry of client information, electronic filing, and retrieval of documents * Navigating between multiple databases quickly and accurately * Researching, analyzing, reviewing, and processing legal documents * Recommending process improvements where applicable * Maintaining and growing existing customer business by providing outstanding service and recognizing and proactively offering appropriate services **Essential Qualifications** To succeed as a Part-Time Customer Service Representative, you'll need: * Experience working in a customer service or administrative capacity * An energetic and self-motivated approach, with a passion for delivering exceptional customer experiences * Attention to detail and accuracy, with a focus on delivering high-quality results * Strong prioritization and time-management skills, with the ability to multitask and adapt to changing priorities * Flexibility and agility, with a willingness to learn and grow with our team * Problem-solving skills, with a creative approach to resolving complex issues * Strong computer skills and proficiency in MS Office, Word, and Excel * Excellent verbal and written communication skills, with a focus on clear and concise communication **Preferred Qualifications** While not essential, the following qualifications would be beneficial for this role: * Experience working in a fast-paced, team-oriented environment * Knowledge of customer relationship management (CRM) software and other relevant tools * Experience with data entry, electronic filing, and document retrieval * Familiarity with multiple databases and software systems * Certification in customer service or a related field **Skills and Competencies** To succeed as a Part-Time Customer Service Representative, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with a focus on building strong relationships with clients * Strong problem-solving and analytical skills, with a creative approach to resolving complex issues * Ability to work independently and as part of a team, with a focus on collaboration and teamwork * Strong time-management and prioritization skills, with a focus on delivering high-quality results * Ability to adapt to changing priorities and deadlines, with a flexible and agile approach * Strong computer skills and proficiency in MS Office, Word, and Excel * Excellent attention to detail and accuracy, with a focus on delivering high-quality results **Career Growth Opportunities and Learning Benefits** At CSC, we're committed to helping our employees grow and develop their careers. As a Part-Time Customer Service Representative, you'll have access to a range of learning benefits, including: * Ongoing training and development opportunities, with a focus on building your skills and knowledge * Mentorship and coaching, with a focus on helping you achieve your career goals * Opportunities for career advancement, with a focus on promoting from within * A supportive and inclusive work environment, with a focus on collaboration and teamwork **Work Environment and Company Culture** At CSC, we're proud of our positive and inclusive work environment, which is built on a foundation of respect, empathy, and open communication. Our team is comprised of dedicated professionals who share a common goal: to provide outstanding service to our clients and make a positive impact on the world around us. As a Part-Time Customer Service Representative, you'll be an integral part of our team, working closely with our clients and colleagues to deliver exceptional results. **Compensation, Perks, and Benefits** As a Part-Time Customer Service Representative, you'll be eligible for a range of competitive benefits, including: * Paid time off, with a focus on work-life balance * 401(k) plans, with a company match and profit sharing * Tuition reimbursement, with a focus on helping you achieve your career goals * Annual success sharing bonus or commission plans, based on individual performance * Excellent benefits, including medical, dental, life insurance, flexible spending, and health savings account * Opportunities for career advancement, with a focus on promoting from within **Conclusion** If you're a customer service enthusiast with a passion for delivering exceptional experiences and building lasting relationships, we invite you to join our dynamic team as a Part-Time Customer Service Representative at CSC. With a focus on service quality, continuous improvement, and community giving, we're committed to making a positive impact on the world around us. Apply now to join our team and start building a brighter future for yourself and our clients. Apply for this job