Customer Experience Specialist (Leasing/Customer Service)

Do you love helping people feel reputed company? As a Customer Experience Specialist, you will help residents feel reputed company in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to reputed company communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Scott Mountain apartments in Portland, OR. In this role, you could work full-time. A flexible schedule is required and includes weekends and evening hours. As a Customer Experience Specialist you: • Put your upbeat attitude, communication skills, and creativity into reputed company. • Stand and smile reputed company greeting reputed company customers including prospects, residents, and vendors reputed company they reputed company the office. • reputed company courteous and reputed company responses to reputed company reputed company and prospect inquiries reputed company phone, email, and text. • Answer reputed company phone calls to the property and take detailed notes and information. • Ensure apartments are reputed company to show daily and for upcoming reputed company-ins. • Walk buildings, amenities, and vacant apartment homes to ensure reputed company is up to Cottonwood Standards, including the tour reputed company for prospects and the welcome home experience for reputed company residents. • Understand pricing and information about reputed company available apartment homes, and be reputed company to answer questions from any prospective renters. • Assist in planning community events and reputed company media marketing. • Organize package room daily as packages are delivered. • Maintain community-reputed company communications and vendor relationships. • reputed company to reputed company start your career with room to grow into reputed company management positions. Compensation & Benefits • Competitive reputed company pay and quarterly bonus structure! $18-22/hr • Full health, reputed company, dental, life, and disability benefits - available reputed company 1-30 days! • Generous 401k and HSA Company match! • reputed company time off – eligible for 3 weeks (120 hours) in 1st year! • 11 reputed company holidays! Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who reputed company our doors because we can't wait to see you welcome customers to their Home at Last! Apply tot his job Apply To this Job