Remote Fintech Customer Support Specialist

Start earning immediately! Certification now available at no cost! Are you a customer service professional looking for flexible and diverse work opportunities? Join the exciting financial services program on the Arise® Platform! We are seeking customer-centric individuals to assist callers with their financial transactions. If you have a knack for problem-solving and a desire to learn, this is the perfect role for you. This program operates in a fast-paced environment with high call volumes, offering you the chance to make a real impact. The Arise® Platform connects you to remote customer service opportunities with reputable brands. By joining us, you can enjoy the benefits of working from home while earning extra income without the usual commuting expenses. As part of this program, you'll have the chance to work with well-known clients, including a prominent financial services provider, and you could start earning in just a few weeks! Key Responsibilities as a Remote Fintech Customer Support Specialist: • Handle inbound calls from bank partners, merchants, and cardholders, efficiently answering their questions and resolving issues to ensure their satisfaction, including technical inquiries. • Provide exceptional customer service by actively listening to callers and guiding them toward the best solutions. Requirements to Service This Client: • At least one year of consistent inbound call experience in a customer-facing financial services role, recent within the last two years. • Financial services experience is highly desirable, but not essential. • A quiet and secure workspace to handle a steady volume of calls. • A reliable wired internet connection with the necessary speeds (ping 25 Mbps; upload >10 Mbps; minimum 16 GB RAM). • High School diploma or equivalent. • Background check and drug test are mandatory. Preferred Qualifications: • Two or more years of experience in a customer facing call center, ideally with an online bill pay service, financial institution, or technical support background. • Demonstrated experience with customer service software, CRM systems, or providing support through virtual channels (email, chat, video calls). No degree is required – This is a fantastic work-from-home opportunity for anyone eager to invest in their future and work diligently on their own terms! Sign up to become a self-employed customer support agent or join a Service Partner company already on the platform. Please note that some clients may require ongoing certification. A background check and drug test are essential. Apply tot his job Apply To this Job