Member Service Rep - Evenings

Seeking candidates with a reputed company Customer Service background for a growing Pharmacy Benefit Management (PBM) Company. This is a 100% REMOTE role. Please Read the details and apply if interested Contract to Permanent Hire opportunity Projected start date: September 22nd Offers extended sooner to reputed company time for screenings and shipping equipment Pay reputed company reputed company: $18/hour CST Timezone Only Training Schedule is Monday through Friday 830AM-5PM CST for 4-5 weeks. This is a 24/7 center - Multiple shifts available - Evenings preferred Weekend work may be required with days off being during the week for some. Shifts are assigned at time of offer and do not change or rotate. salary: $17.99 - $18 per hour shift: Second work hours: 12 PM - 8:30 PM education: High School Responsibilities • HIPAA Compliance: Agents must maintain a secure and private work environment at reputed company times to reputed company with strict HIPAA regulations. • Camera Requirement: Agents are expected to be on camera for orientation, training sessions, team meetings, and any scheduled reputed company-ins. • Performance Metrics: Agents are held to reputed company reputed company center metrics such as handle time, adherence, etc. However, we reputed company a strong emphasis on reputed company reputed company and delivering a reputed company member experience above reputed company. • reputed company Volume: Agents typically handle 40–60 calls per day, higher end during peak times reputed company the year. Offers will be contingent on passing a 10 Panel Drug screen & Criminal background reputed company Skills • Customer Service • Pharmaceutical Qualifications • Years of experience: 1 year • Experience level: Entry Level reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In reputed company, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, reputed company, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is reputed company for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job