Experienced Order Entry Pharmacy Technician for Rotating Shifts – Long-Term Care Pharmacy Operations and Customer Service Expertise Required

Introduction to Remedi SeniorCare

Remedi SeniorCare is a leading provider of innovative pharmacy services and medication packaging solutions, dedicated to enhancing medication safety and improving the lives of thousands of residents in long-term care settings. Our state-of-the-art, closed-door facility is designed for success, and we are committed to reducing medication errors, which are unfortunately common in long-term care environments. We are now seeking an experienced Order Entry Pharmacy Technician to join our team of dedicated professionals who share our mission of delivering life-saving medications with accuracy, efficiency, and exceptional customer service.

Job Overview

As an Order Entry Pharmacy Technician with Remedi SeniorCare, you will play a vital role in our pharmacy operations, working collaboratively with our team to ensure the swift and accurate entry of prescriptions into our Remedi SeniorCare Framework/DocuTrack pharmacy system. Your strong communication skills will be essential in providing courteous and timely responses to customer inquiries over the phone. Under the guidance of a licensed pharmacist and in compliance with State law, you will be responsible for a range of duties that require attention to detail, analytical skills, and a thorough understanding of medical terminology and drug knowledge.

Key Responsibilities

• Efficient and accurate entry of prescriptions into the pharmacy system, ensuring timely processing and minimizing delays.
• Troubleshooting prescription and patient data entry discrepancies, utilizing strong analytical skills to resolve issues promptly.
• Ensuring accurate and timely input of prescription and patient information, maintaining the highest standards of data integrity.
• Collaborating with Order Entry leadership to meet departmental goals, contributing to the continuous improvement of our pharmacy operations.
• Providing exceptional customer service to internal and external stakeholders, responding to inquiries and resolving issues in a professional and courteous manner.

Essential Qualifications

To be considered for this exciting opportunity, you must possess the following essential qualifications:

• High School graduate or equivalent, demonstrating a strong foundation in basic education.
• Current national/state pharmacy certification and State Board of Pharmacy registration, ensuring compliance with regulatory requirements.
• Strong computer skills, with proficiency in using pharmacy software systems and technology.
• Thorough understanding of medical terminology and drug knowledge, enabling accurate and efficient processing of prescriptions.
• Math and analytical skills, with a focus on calculations, to ensure precision in data entry and troubleshooting.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Minimum of two (2) years of experience working in a long-term care pharmacy, demonstrating a deep understanding of the unique challenges and opportunities in this setting.
• Previous experience with Remedi SeniorCare Framework/DocuTrack pharmacy system, or similar software, enabling a smoother transition into our operations.
• Strong knowledge of pharmacy operations, including order entry, dispensing, and inventory management, contributing to the overall efficiency of our team.

Skill and Competency Requirements

To succeed in this role, you must possess the following skills and competencies:

• Attention to detail: The ability to accurately enter prescriptions and patient information, minimizing errors and ensuring data integrity.
• Analytical skills: The capacity to troubleshoot discrepancies and resolve issues promptly, utilizing strong problem-solving abilities.
• Communication skills: Effective verbal and written communication skills, enabling courteous and timely responses to customer inquiries.
• Teamwork and collaboration: The ability to work collaboratively with our team, contributing to the achievement of departmental goals and objectives.
• Adaptability and flexibility: The willingness to adapt to changing priorities and deadlines, ensuring the smooth operation of our pharmacy services.

Career Growth Opportunities and Learning Benefits

At Remedi SeniorCare, we are committed to the growth and development of our team members. As an Order Entry Pharmacy Technician, you will have access to:

• Comprehensive training programs, designed to enhance your skills and knowledge in pharmacy operations and customer service.
• Career advancement opportunities, enabling you to progress within our organization and take on new challenges.
• Professional development initiatives, supporting your ongoing education and certification in pharmacy technology.

Work Environment and Company Culture

Our state-of-the-art facility is designed to promote efficiency, accuracy, and exceptional customer service. As a member of our team, you will enjoy:

• A supportive and collaborative work environment, fostering open communication and teamwork.
• A culture of innovation and continuous improvement, encouraging creativity and initiative.
• A commitment to employee well-being and recognition, demonstrating our appreciation for your hard work and dedication.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including:

• Guaranteed hours, providing stability and security in your role.
• Comprehensive medical, vision, and dental insurance, supporting your physical and mental well-being.
• Paid time off (for full-time employees), enabling you to recharge and pursue your interests.
• Flexible spending and health saving accounts, helping you manage your finances and plan for the future.
• Life insurance/long-and short-term disability, providing peace of mind and financial protection.
• 401K plan, supporting your retirement goals and financial security.
• Pet insurance and more, demonstrating our commitment to your overall well-being and happiness.

Conclusion

If you are a motivated and experienced Order Entry Pharmacy Technician, looking for a new challenge and opportunity to make a meaningful difference in the lives of others, we encourage you to apply for this exciting role. With your strong skillset, attention to detail, and commitment to exceptional customer service, you will thrive in our dynamic and innovative environment. Join our team at Remedi SeniorCare and contribute to our mission of delivering life-saving medications with accuracy, efficiency, and compassion.

Ready to take the first step? Click apply now, and we will be in touch soon to discuss this opportunity further.