Part-time Data Contractor for a Fast-Growing Startup – Remote Opportunity with Flexible Scheduling and Competitive Compensation

Introduction to Alloy.ai

At Alloy.ai, we are revolutionizing the way consumer goods companies manage their supply and demand chains. Our innovative platform tackles the complexities of changing customer behavior, intricate supply chain networks, and outdated data standards. As a fast-growing, well-funded startup, we are expanding our presence globally and seeking talented individuals to join our team. Our culture is built on fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly and respectfully, and supporting one another. We celebrate diversity and encourage people from all backgrounds to apply.

About the Role

This part-time contracting role is a vital part of our Client Solutions team, playing a crucial role in ensuring our customers have access to the latest data from key retailers. As a Part-time Data Contractor, you will work online from 7-9 am PT, 5 days a week, including Saturdays and Sundays, until January 31, 2025. Your primary responsibility will be to execute an outlined process, downloading and uploading files to our platform, and performing quality checks to ensure data accuracy. You may also engage in Tier 1 and Tier 2 support for our growing customer base, responding to inquiries and triaging tickets via our Zendesk ticketing system.

Key Responsibilities:

• Be online and available 5 days a week, including Saturdays and Sundays, from 7-9 am PT, to support data ingestion into our platform
• Leverage an outlined process to download data from retailer portals and upload it into our system by 9 am PT
• Proactively update our internal team on any issues or delays via Slack
• Facilitate quality checks to ensure data accuracy and resolve any issues that arise
• Triage inbound tickets and assign them to appropriate groups to resolve, if time allows
• Respond to customer queries in a timely and accurate manner via our Zendesk ticketing system, if time allows

About You

To succeed in this role, you should be a reliable and detail-oriented individual who can work independently with minimal supervision. You should be comfortable working with data, performing quality checks, and using tools like MS Excel and Google Sheets. Effective time management and communication skills are essential, as you will be working remotely and collaborating with our team via Slack. While experience with Zendesk or other help desk software is a plus, it is not necessary for this role.

Essential Qualifications:

• Ability to consistently work from 7 am - 9 am Pacific Time, 5 days a week, including Saturdays and Sundays, until January 31, 2025
• Detail-oriented and comfortable working with data, MS Excel, and Google Sheets
• Ability to work independently with effective time management and minimal supervision
• Excellent communication skills and ability to collaborate remotely with our team

Preferred Qualifications:

• Experience using Zendesk or other help desk software
• Familiarity with data analysis and quality control processes
• Previous experience in a customer-facing role or providing technical support

What We Offer

As a Part-time Data Contractor at Alloy.ai, you will have the opportunity to work with a fast-growing startup and contribute to the development of our innovative platform. You will enjoy a competitive salary, flexible scheduling, and the ability to work remotely from anywhere in the United States or Canada. Our team is committed to fostering a culture of inclusivity, respect, and open communication, and we celebrate diversity in all its forms.

Career Growth Opportunities:

• Opportunities for professional growth and development in a fast-growing startup
• Collaboration with a talented team of professionals from diverse backgrounds
• Flexible scheduling and remote work arrangements to support work-life balance

Work Environment and Company Culture:

• Dynamic and innovative work environment with a focus on collaboration and open communication
• Commitment to diversity, equity, and inclusion, with a culture that celebrates individuality and promotes respect
• Opportunities for professional growth and development, with a focus on fostering individual ownership and excellence

Compensation and Benefits

We offer a competitive salary and a range of benefits, including flexible scheduling, remote work arrangements, and opportunities for professional growth and development. Our compensation package is designed to attract and retain top talent, and we are committed to providing a fair and equitable rewards system.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about working with data and contributing to the success of a fast-growing startup, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application, and we will be in touch soon to discuss your qualifications further.

Join our team and be a part of our mission to revolutionize the way consumer goods companies manage their supply and demand chains. We look forward to hearing from you!