Experienced Telehealth Pharmacy Technician - Medication Therapy Management and Clinical Interventions - Remote and Flexible Work Arrangement

Join the Navitus Team: Revolutionizing Pharmacy Benefits with a People-First Approach

Are you a motivated and compassionate pharmacy professional looking for a new challenge? Do you want to make a meaningful impact on patients' lives and contribute to a more affordable and accessible healthcare system? Look no further than Navitus, a pioneering pharmacy benefit manager (PBM) that's putting people first. We're seeking an experienced Telehealth Pharmacy Technician to join our Clinical Engagement and Coordination (CEC) Operations department and play a vital role in delivering exceptional patient care and clinical interventions.

About Navitus: Our Mission and Values

Founded on the principle of removing costs from the drug supply chain, Navitus is dedicated to making medications more affordable for those who need them. Our team members work in a dynamic environment that celebrates diversity, fosters creativity, and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other. By joining Navitus, you'll become part of a forward-thinking organization that's committed to improving healthcare outcomes and patient experiences.

Job Overview: Telehealth Pharmacy Technician

As a Telehealth Pharmacy Technician, you'll have the opportunity to impact patients' health every day through the delivery of best-in-class interventions and patient care. Working closely with pharmacists, nurses, and a supportive leadership team, you'll aid in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. This role involves telephonic and video chat outreach with members to complete an analysis of their medication regimen and identify opportunities for improvement.

Key Responsibilities:

• Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM.
• Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program.
• Field inbound phone calls from members to initiate MTM or other CEC services.
• Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program.
• Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes.
• Maintain knowledge of regulations regarding CEC programs and ensure compliance with all applicable HIPAA and CMS regulations.
• Develop a full understanding of Navitus Clients' member experience and how the CEC contributes to improved health and wellness.
• Participate in, adhere to, and support compliance program objectives.
• Collaborate with other team members to achieve departmental goals and objectives.

Qualifications and Requirements

To succeed as a Telehealth Pharmacy Technician, you'll need:

Essential Qualifications:

• High school diploma or GED.
• Valid Pharmacy technician license/certification as required by state laws.
• Previous experience as a Pharmacy Technician.
• Knowledge of healthcare industry practices and HIPAA regulations.
• Ability to consistently interact cooperatively and respectfully with other employees.

Preferred Qualifications:

• Bilingual, Spanish preferred.
• Experience as a member of a multi-disciplinary team.
• Knowledge of applicable data privacy practices and laws.

Skills and Competencies

To excel in this role, you'll need:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in electronic health records and other healthcare software applications.
• Strong attention to detail and organizational skills.

What We Offer: Benefits, Perks, and Career Growth Opportunities

At Navitus, we're committed to providing our team members with a comprehensive benefits package, including:

• Top-of-the-industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!

Work Environment and Company Culture

At Navitus, we pride ourselves on a culture that values:

• Diversity, equity, and inclusion.
• Collaboration and teamwork.
• Innovation and creativity.
• Professional growth and development.
• Work-life balance and flexibility.

How to Apply

If you're passionate about delivering exceptional patient care and contributing to a more affordable and accessible healthcare system, we want to hear from you! Apply today to join our team as a Telehealth Pharmacy Technician and be part of a forward-thinking organization that's revolutionizing pharmacy benefits.

Don't miss this opportunity to take your career to the next level. Apply now and let's build the future together!