Product Manager II - Reverse Logistics (Remote) - Delivering Exceptional Customer Experiences through Innovative Supply Chain Solutions

Join the Team: Product Manager II - Reverse Logistics (Remote)

At DICK'S Sporting Goods, we believe that sports have the power to transform lives. As a leading American retailer of sporting goods, we are dedicated to creating an inclusive and diverse workforce that reflects the communities we serve. Our mission is to equip every athlete to achieve their dreams, and we are seeking a talented Product Manager II to join our team in Reverse Logistics.

About Us

DICK'S Sporting Goods is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. Our Product Management team plays a critical role in delivering retail excellence across every aspect of the customer journey. We are committed to crafting intuitive, easy-to-use products that meet the evolving needs of our customers and drive business growth.

Job Summary

We are seeking an experienced Product Manager II to lead the development and enhancement of our reverse logistics capabilities. As a Product Manager II, you will own and manage a product line focused on claims & return to vendor processes, reverse logistics planning & visibility, and more across our supply chain. You will work closely with cross-functional teams, including product designers, software engineers, and stakeholders to deliver innovative products and services that align with strategic priorities and achieve product-market fit.

Key Responsibilities

Product Strategy

• Define a roadmap for your product in collaboration with technology peers and stakeholders within a modern development environment.
• Establish a "voice of the product" that empathizes with customers' and stakeholders' needs.
• Develop a deep understanding of customer pain points and market trends to inform product decisions.

Data-Driven Decisions

• Establish metrics and measurements for your product domain to report on value delivered.
• Use lagging and leading indicators' performance to inform product iterations and prioritization within the roadmap.
• Analyze data to identify trends and patterns, and make data-driven decisions to drive business outcomes.

Testing and Research

• Aid in the formulation of hypotheses to coordinate A/B tests, prototypes, or research.
• Refine the product until the desired outcome is achieved through lean experimentation.
• Collaborate with stakeholders to design and execute experiments to validate product assumptions.

Delivery

• Manage the backlog and create effective user stories.
• Lead backlog prioritization and management, and work with software engineers to ensure acceptance criteria are met.
• Capture bugs and work towards defect resolution.

Team Collaboration

• Actively participate in stand-ups, planning sessions, demos, and retrospectives with your team on a weekly basis.
• Collaborate with cross-functional teams, including product designers, software engineers, and stakeholders.
• Communicate product plans, progress, and results to stakeholders.

Essential Qualifications

Education and Experience

• Bachelor's degree in Business, Computer Science, or related field.
• Intermediate understanding of Product Management.
• Understanding of product lifecycle.
• Knowledge of human-centered design principles.
• Understanding of software development lifecycle.

Skills and Competencies

• Ability to balance business objectives and customer needs.
• Demonstrated success defining & launching successful products.
• A customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf.
• A foundational understanding of Scrum and Agile.
• Ability to influence cross-functional teams without formal authority.
• Strong written and verbal communication skills.
• Strong deductive reasoning skills.
• A curious attitude and desire to learn.
• Ability to effectively collaborate and build relationships with various peer groups.
• Experience working with third-party vendors.

Preferred Qualifications

Education and Experience

• Master's degree in Business, Computer Science, or related field.
• Advanced understanding of Product Management.
• Experience in reverse logistics or supply chain management.

Skills and Competencies

• Experience with data analysis and metrics-driven decision-making.
• Knowledge of market research and customer feedback mechanisms.
• Experience with Agile development methodologies.

What We Offer

Compensation and Benefits

• Competitive salary: $83,000 - $138,200 per year.
• Incentive and equity opportunities.
• Generous benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career growth and professional development.

Work Environment and Culture

• Fully remote position with flexible work arrangements.
• Collaborative and dynamic work environment.
• Opportunities for team-building and social events.
• Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and experienced Product Manager looking to make a difference in the world of sports, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert link]. We look forward to hearing from you!

Don't hesitate to apply! We value a great attitude and a willingness to learn above all. Submit your application today!