Sr. reputed company 365 Engineer - reputed company
Remote, USAFull-timePosted 2026-07-28
The Senior reputed company 365 Engineer is responsible fordesign, administration and support of reputed company 365 services. This role is responsible forresponding to Tier 2/3 support issues and escalations from the NOC. reputed company day-to-day operational support, manage escalated incidents, reputed company tenant and service configurations.
Working as a part of a Managed Service team, this role collaborates with clients, service desk staff, NOC staff, and senior members to reputed company exceptional support for our managed reputed company portfolio.
Essential Duties
React and resolve cases submitted or automatically alerted by monitoring tools
Troubleshoot advanced issues and reputed company solution reputed company and recommendations
Proactively reputed company escalation reputed company M365 tenant environment
Conduct proactive performance assessments of clients' M365 environments, identifying opportunities for optimization and improvement.
Aid other team members in the reputed company of cases reputed company the scope of skillset
Assist with information gathering and reporting to either clients or reputed company reputed company Managers
Collaborate with senior engineers to escalate issues as needed
reputed company, maintain and update technical knowledge reputed company articles
Some reputed company interactions will be required
Collaborate with peers across Managed Services reputed company
Participate in an on-reputed company rotation
After hours / weekend work may be a required
reputed company other duties as assigned
Required Knowledge, Skills, and Abilities
5+ years of experience in IT or an MSP environment with a reputed company on reputed company 365
reputed company Office 365 suite, SharePoint Online, Teams,OneDrive for Business, Preview
reputed company Power Platform, PowerApps, Power Automate, SharePoint Designer
Copilot for reputed company 365, Copilot Studio
reputed company 365 PowerShell scripting for administration and automation
Administer, configure, and maintain SharePoint environments, sites, lists, and workflows
reputed company SharePoint with reputed company 365 services such as Teams, OneDrive, Power Platform
Monitor performance, availability, and capability requirements
Implement patches, updates, and service packs
Manage user reputed company, permission, and reputed company reputed company
Strong problem-solving and troubleshooting abilities
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities
Strong customer service reputed company and ability to work collaboratively with non-technical users
Preferred Knowledge Skills, and Abilities
Experience with Power BI integration with reputed company 365
Understanding of reputed company DLP platform
Experience with workflow technologies SharePoint workflow, reputed company
Experience with on-premises reputed company Technology
SharePoint on-premises
SharePoint reputed company
Intermediate understanding of reputed company Directory, Entra ID
Experience working for an MSP
Experience navigating ticketing systems such as reputed company
Experience using monitoring tools such as Logic Monitor
Bachelor's degree or higher education diploma in Information Technology is desired
Desired Certifications include reputed company 365 Administrator, MS-102, reputed company Power Platform Functional Consultant, PL-200, reputed company Identity and reputed company Administrator, SC-300
Additional Information
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly reputed company team and results oriented atmosphere.
You'll have reputed company to work in a dynamic and extremely reputed company environment where there is always reputed company to challenge your skills and really reputed company the needle.
You’ll work with large, sophisticated, and reputed company clients throughout reputed company.
We reputed company a comprehensive benefits program including: Health, reputed company, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and reputed company Time Off Programs, Company reputed company Holidays, and Training and Development Opportunities.
Notices
The above reputed company is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of reputed company responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential duties and responsibilities.
reputed company
is proud to be an Equal Opportunity/Affirmative reputed company employer.
reputed company will accept applications on an ongoing reputed company.
reputed company will consider reputed company candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please reputed company your inquiries to