Experienced Remote Data Entry Specialist – Product Support – Flexible Hourly Rate
About the Role
Are you a detail-oriented and tech-savvy individual looking for a flexible and rewarding career opportunity? Do you enjoy working independently and have excellent communication skills? We are seeking an experienced Remote Data Entry Specialist to join our team as a Product Support Specialist. As a key member of our team, you will be responsible for providing high-quality data entry services, ensuring accurate and timely completion of tasks, and delivering exceptional customer support.About Our Company
At Workwarp, we specialize in product testing and product development work, providing actual user feedback in real-time to companies and market research firms. Our team of experts designs and conducts In-Home Usage Testing (IHUT) locally and nationally to evaluate products and ensure proper product certification and greater market access. As a leading consulting firm in the industry, we are committed to delivering exceptional results and building long-term relationships with our clients.Main Responsibilities
As a Remote Data Entry Specialist – Product Support, your primary responsibilities will include:- Properly documenting In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
- Taking care of the product being tested and using it responsibly
- Reading and strictly following the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
- Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
- Writing reviews as requested in the In-Home Usage Test Daily Schedule for each project
- Participating in private chat rooms that are opened by a market research firm to discuss the product being tested
Requirements
To be successful in this role, you will need to possess the following skills and qualifications:- Ability to follow specific instructions and maintain attention to detail
- Excellent communication skills and a curious spirit
- Ability to work 15-25 hours per week and commit to a certain routine
- Access to a computer and a reliable internet connection
- Access to a digital camera or cell phone that takes pictures
- Honesty and reliability are essential for this role
- Good communication skills are an asset
- 18 years or older
Benefits
As a Remote Data Entry Specialist – Product Support, you will enjoy the following benefits:- Very competitive pay rate
- Weekly pay
- Flexible work schedule
- Opportunity to learn about an exciting industry
- Telecommute (work from home, work, or school)
- Most of the time, you can keep the product you tested
Career Growth Opportunities
At Workwarp, we are committed to providing our team members with opportunities for growth and development. As a Remote Data Entry Specialist – Product Support, you will have the chance to:- Develop your skills and expertise in data entry and product support
- Take on additional responsibilities and projects
- Participate in training and development programs
- Collaborate with our team of experts to deliver exceptional results
Work Environment and Company Culture
As a Remote Data Entry Specialist – Product Support, you will be working from the comfort of your own home, with the flexibility to create your own schedule. Our company culture is built on the values of:- Collaboration and teamwork
- Communication and transparency
- Continuous learning and development
- Flexibility and adaptability