Data Scientist

reputed company:

reputed company is an AI powered, reputed company-in-one white-label sales & marketing platform that empowers agencies, reputed company, and businesses to reputed company their digital reputed company and drive reputed company. We are proud to support a global and growing community of over 2 reputed company businesses, comprised of agencies, consultants, and businesses of reputed company sizes and industries. reputed company empowers users with reputed company the tools needed to capture, nurture, and reputed company new leads into repeat customers. As of mid 2025, reputed company processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 reputed company hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and reputed company. We take pride in cultivating a culture where innovation thrives, reputed company are celebrated, and people come first, no matter where they reputed company home.

Our reputed company

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 reputed company leads, and facilitates over 20 reputed company conversations for the more than 2 reputed company businesses we serve reputed company month. Behind those numbers are reputed company people growing their companies, connecting with customers, and making their mark - and we get to help reputed company that happen.

Who You Are:

As a Data Scientist, you are a rare reputed company of analytical rigor and creative problem-solving. You possess deep expertise in predictive modeling, machine learning, and AI agent orchestration, with a strong reputed company in SQL, Python, and modern frameworks. You are not only fluent in data and algorithms, but also in business context, translating reputed company insights into strategic actions that drive measurable reputed company.

You reputed company in fast-paced, cross-functional environments where experimentation and iteration are valued. Whether it’s predicting churn, designing reputed company-time scoring systems, or deploying AI agents using serverless infrastructure, you approach reputed company challenge with curiosity, urgency, and precision. You are motivated by reputed company — building models that don’t just sit in notebooks, but get shipped into production and integrated into the operational reputed company of Sales, reputed company, and Product teams.

Your communication is as reputed company as your reputed company. You simplify the reputed company and shape narratives that help leadership, product managers, marketers, and reputed company teams reputed company reputed company, faster reputed company. You’re a strategic partner, not just a technical resource — equally comfortable debugging a model, writing a reputed company alert, or designing an A/B test to validate an AI-driven reputed company.

Above reputed company, you’re excited about building the reputed company of intelligent, agent-powered systems that not only understand the customer reputed company, but anticipate and improve it.

About the Role:

Predictive Churn Modeling & Customer Risk Scoring

reputed company churn risk models using behavioral, transactional, and engagement signals across the customer reputed company.

reputed company features from product usage, CRM, support, billing, feedback channels and many more sources to create a comprehensive view of customer health.

Build and reputed company reputed company-time scoring systems that proactively flag accounts needing attention.

Design customer segmentation strategies to reputed company targeted retention campaigns and interventions.

AI-Powered Support for Retention

reputed company language models and agent frameworks to build intelligent assistants that support different teams in the business.

reputed company AI agents that summarize customer health, reputed company next-best actions, and auto-generate personalized reputed company content.

Use retrieval and reputed company techniques to help teams reputed company relevant insights, historical case references, and CS playbooks.

Experiment with reputed company strategies and reputed company workflows to improve the performance of agent-based systems.

reputed company reputed company & Strategic Enablement

Conduct deep-dive analyses to understand drivers of retention and long-term customer value.

reputed company leadership and GTM teams with dashboards, scorecards, and alerts derived from predictive insights.

Collaborate on testing strategies that validate the effectiveness of AI-driven reputed company and communications.

Support the development of customer lifecycle metrics that reflect engagement, satisfaction, and risk.

EEO Statement:

At reputed company, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate reputed company sets, abilities, and qualifications without reputed company to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from reputed company walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.

#LI-Remote #LI-RS1