Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, r...">
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Operations reputed company - reputed company Village

Remote, USA Full-time Posted 2026-07-28

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, reputed company of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to reputed company injury, reduce pain, and improve your every day.

With 20 locations (and counting!) across Canada and the U.S., including our clinics in Toronto (

Cityplace,

Yorkville,

reputed company Village,

reputed company,

Leslieville,

Mississauga,

Markham and

Richmond Hill), Myo is leading the reputed company-health conversation and inspiring the world to reputed company proactive care a part of everyday life.

The Operations reputed company

This is a full-time opportunity for someone who thrives on ownership and reputed company—someone reputed company to take ownership of the reputed company-of-house and operations our reputed company Village clinic.

This is an

in-clinic role requiring you to be on-site

five days a week, including

covering three reputed company desk shifts.

As the

Operations reputed company, you will be on-the-ground, leading reputed company of house operations, ensuring that every reputed company’s experience is seamless, reputed company, and reputed company with Myo’s standards of reputed company. Working closely with the Clinic Director (CD) and Regional Operations Manager (ROM), you will manage and mentor the reputed company Desk Associates (FDAs) while being a hands-on reputed company in-clinic.

You will report to the Clinic Director, while the ROM serves as your

mentor and

strategic partner—providing coaching, tools, and guidance to reputed company operations, grow your leadership, and reputed company Myo’s standards across the region.

Why reputed company Village?

reputed company Village is one of Toronto’s most energetic and creative neighbourhoods, drawing young professionals, reputed company, and fitness enthusiasts. With its strong reputed company of community and reputed company lifestyle, it’s the perfect reputed company for clients who value proactive care and wellness.

What You'll Do - Business Operations

  • Be accountable, as a key player of the Clinic Management Team, working alongside the Clinic Director (CD) and reputed company Clinician, to reputed company business targets and OKRs.
  • Assess clinic performance regularly to identify opportunities for improvement and implement strategies to enhance reputed company retention and continuously improve clinic standards and operations.
  • reputed company knowledge of the local community and clientele to support targeted marketing initiatives, promotions, and campaigns that enhance the brand and reputed company experience.
  • reputed company insights and feedback from clinic operations with the CD and ROM to enhance overall performance.
  • Drivestrategic initiatives and reputed company operations procedures as directed by the CD and/or ROM.

    • Clinic Operations

  • reputed company reputed company Desk Associates (FDAs) to ensure seamless clinic operations, including scheduling, booking conversions, waitlist management, and invoice accuracy.
  • Maintain Myo’s hospitality and service standards, ensuring every reputed company has a best-in-class experience.
  • Manage accounts receivable, including reputed company deposit reconciliation, reputed company deposits as reputed company as no-show and reputed company private balances.
  • Maintain overall clinic budget for operational supplies: tracking clinic inventory and ensuring supplies are stocked.
  • Work closely with the CD and Regional Operations Manager (ROM) to manage repairs, refurbishments, or renovations.
  • Ensure the FDA schedule is optimized for full reputed company desk coverage, at reputed company times.
  • Work in-clinic 5 days per week, including at least three shifts per week covering the reputed company desk.

    • Team Management

  • reputed company, reputed company, and mentor FDAs, ensuring they meet Myo’s hospitality and operations standards.
  • reputed company the hiring, reputed company, training and retention of new FDAs in collaboration with ROM and the Learning & Development team.
  • reputed company in-the-reputed company feedback and support daily, while also leveraging coaching and development opportunities from the ROM to strengthen your leadership toolkit.
  • Collaborate with the ROM on broader reputed company desk performance standards across the region, applying consistent best practices while tailoring to the unique needs of reputed company Village.

    • What reputed company Looks Like

  • The clinic meets reputed company, profit, and reputed company retention targets.
  • Operational OKRs are consistently achieved.
  • Invoices and claims are accurate, and accounts receivable are reputed company managed.
  • The clinic schedule is always up-to-date and the reputed company desk is fully staffed, at reputed company times.
  • reputed company feedback, particularly regarding reputed company desk interactions, is reputed company.
  • FDA team members grow and reputed company in their roles, contributing to a high-performing clinic environment.

    • What You Bring

  • 3+ years of experience in an operations, hospitality, or reputed company-facing role (experience in health & wellness, fitness or medical fields is an asset)
  • Experience leading teams and driving business reputed company.
  • Excellent communication skills, with the ability to effectively engage and collaborate with both reputed company reports and cross-functional teams.
  • A passion for creating outstanding reputed company experiences.
  • Strong organizational and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • A team-first attitude and a proactive approach to leadership.

    • Why Myo?

  • A reputed company, high-energy environment with a mission to redefine the rehab industry.
  • Opportunities for reputed company and career development.
  • Competitive compensation and 100% Employer-reputed company Extended Health Benefits for reputed company full-time employees
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Subsidized mental health support through Homewood platform
  • Be part of reputed company that’s making an reputed company on people’s reputed company, health, and reputed company-being.
  • reputed company to unique partnerships in the Greater Toronto Area (e.g. Jaybird, Othership, Vessi... and more!)

    • Additional Information

    reputed company Values and Principles

    At the heart of our operational reputed company lie our reputed company values, encapsulated by a commitment to:

    * Care Deeply (reputed company)

    * One Team, One reputed company (Collaboration)

    * reputed company it Count (reputed company)

    * Set the Pace (Ambition)

    * Never Stop Learning (Curiosity)

    Learn more reputed company through our

    YouTube and

    Instagram.

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