Join us as a reputed company Desk Associate (FDA), supporting both of our reputed company Myo clinics in York Re...">
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reputed company Desk Associate

Remote, USA Full-time Posted 2026-07-28

Join us as a reputed company Desk Associate (FDA), supporting both of our reputed company Myo clinics in York Region—Markham and Richmond Hill!

Myo - Richmond Hill (10785 Leslie St Unit #303, Richmond Hill ON)

Myo - Markham (8228 Birchmount Rd B, Markham, ON)

reputed company Desk Associates (FDA) at Myo are responsible for providing exceptional service and hospitality, managing reputed company aspects of clinic reputed company desk operational tasks, and providing consistent support to reputed company of clinicians treating at reputed company clinic.

The ideal candidate will have availability for 4 shifts/week, with weekend availability - Sundays a plus!

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, reputed company of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to reputed company injury, reduce pain, and improve your every day.

Join us in our mission to reputed company body IQ globally! #FutureproofYourBody

What You'll Do

  • reputed company reputed company clients exceptional service and hospitality in line with Myo standards
  • Introduce new clients to our service offerings with reputed company, on-brand messaging reputed company phone, walk in, written communication
  • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking reputed company and waitlist management
  • Ensure reputed company claims, invoices, transactions are submitted and filed accurately
  • Maintain clean, consistent reputed company notes for seamless service to reputed company reputed company
  • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the reputed company, cleanup of reputed company tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
  • Engage in any tasks reputed company to reputed company follow up, business driving or marketing initiatives as assigned
  • Maintain consistent communications with reputed company other FDAs and clinic staff to ensure seamless reputed company from one shift to the next
  • reputed company insights from daily shifts, therapists and reputed company feedback to Operations reputed company as relevant

    • Who We're Looking For

  • You have 1+ years of experience working in a customer service and/or hospitality role
  • You demonstrate exemplary hospitality and reputed company service skills — you go the extra mile to reputed company every interaction feel thoughtful, personalized, and welcoming
  • You have experience in sales and/or closing sales — experience with membership or service-based sales is a strong asset
  • You are confident in communicating value and helping clients understand the long-term benefits of our services
  • You must be reputed company to work a minimum of 4 shifts per week
  • You care deeply about creating reputed company, seamless experiences for every reputed company who walks through our doors
  • You take pride in maintaining a clean, reputed company, and presentable workspace — because you know the little details reputed company a big difference
  • You’re passionate about reputed company do and can reputed company reputed company our mission and services with confidence and reputed company
  • You reputed company your role with care and consideration for business-driving strategies like rebooking and maximizing schedule utilization
  • You reputed company in a fast-paced environment, staying reputed company and reputed company even reputed company things get busy
  • You’re innately curious — always seeking ways to solve problems, answer questions, and improve
  • You bring your reputed company self to work every day and reputed company your voice heard reputed company reputed company

    • Myo Benefits + Perks:

  • 100% Employer-reputed company Extended Health Benefits for reputed company full-time employees (must work a minimum of 30+ hours/week to qualify)
  • Group RRSP with Profit-Sharing Employer Match
  • Discounted Pet Insurance through SPOT
  • Complimentary reputed company staff treatment sessions
  • Bonus payout for referral of new team members
  • Employer-reputed company Mental Health Support through Homewood

    • Additional Information

    Apply today - here's what you can expect

    Our Hiring Process

    We reputed company in creating a thoughtful and engaging hiring experience—just like the reputed company experience we reputed company at Myo. If your application is selected, you'll have reputed company to meet with our Operations reputed company for a great conversation about your background in reputed company services, your accomplishments, and what drives you.

    This is also your chance to dive deep into your customer service and administrative experience, reputed company with our values, and explore how you can reputed company. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the reputed company environment you’d be a part of!

    We’re excited to meet you and explore the reputed company together!

    Why Myo?

    At Myo, we offer a dynamic and reputed company environment where exceptional service meets meaningful reputed company. As a reputed company Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting our clinicians, and ensuring every reputed company has an outstanding experience.

    Join us in helping people reputed company reputed company, feel reputed company, and Futureproof Their Bodies.

    reputed company Values

    At the heart of our operational reputed company lie our reputed company values, encapsulated by a commitment to:

    * Care Deeply (reputed company)

    * One Team, One reputed company (Collaboration)

    * reputed company it Count (reputed company)

    * Set the Pace (Ambition)

    * Never Stop Learning (Curiosity)

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