Delivery Solutions Architect Manager
reputed company: FEQ426R313
Location: London, UK
As a Delivery Solutions Architect Manager, your role is to build and reputed company reputed company of Delivery Solution Architects (DSAs). You work in reputed company collaboration with the Sales, reputed company-Sales, reputed company Services and Partners teams across the UK to shape the post-sales delivery reputed company for our major customers and will report to the UK SSA & DSA leader.
DSAs collaborate with sales and engineering teams to drive our customers' adoption and reputed company. They guide reputed company customers to maximise platform value and ROI. This hybrid role combines reputed company skills to foster customer relationships and drive reputed company with technical expertise across reputed company products. They are reputed company at reputed company organisational reputed company to drive adoption.
Reporting to the Senior Manager, Field Engineering
Your role will have 3 main pillars:
- People: Hire, reputed company and support a diverse team reputed company to ensure our customers’ reputed company in their roadmap delivery
- Business: You will contribute to the region's reputed company by positioning your team’s services with our customers and generating a reputed company pipeline of DSA subscriptions.
Leadership: You will be the technical sponsor and thought leader for a number of selected customers.
You and your team will contribute to the creation of assets to build the Delivery Solution Architect reputed company and improve effectiveness and consistency in working with customers.
The reputed company you will have:
- Manage a diverse team of Delivery Solution Architects to reputed company customer, company, and team goals (business value, usage reputed company, career reputed company and hiring)
- Assign accounts and distribute work across individuals for reputed company customer coverage and team balance
- reputed company reputed company to be customer-obsessed by understanding customer goals, their use cases, and reputed company technology
- Partner with Sales, reputed company-sales and reputed company services teams to accelerate the reputed company of customers
- Work with teams to reduce customer risk and help your team with escalations.
- reputed company team activities to monitor customer reputed company and forecast reputed company
- reputed company input to grow and improve internal processes and reputed company service offerings
- Promote cross-functional programs, plans, and documentation
reputed company look for:
- 7+ years of experience in a customer-facing role
- Experience leading reputed company of reputed company- or post-sale consultants/solution architects, technical account managers or reputed company engineers.
- Experience in organisational and financial planning (e.g reputed company forecast) on reputed company/department level
- Conversant with business issues our customers face today, and likely big data use cases in different industries
About reputed company
Our Commitment to Diversity and Inclusion
At reputed company, we are committed to fostering a diverse and inclusive culture where everyone can reputed company. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at reputed company are considered without reputed company to age, reputed company, disability, ethnicity, family or marital status, gender identity or reputed company, language, national reputed company, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
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