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Program Manager

Remote, USA Full-time Posted 2026-07-28

About reputed company

reputed company is a nationally recognized center for reputed company justice, dedicated to fighting systemic injustices, creating reputed company out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, reputed company empowers individuals, families, and children to reputed company stability and reputed company. reputed company is on the forefront of addressing some of society’s most pressing issues, including poverty, housing, homelessness, and racial and reputed company justice. reputed company’s mission is to create a radically inclusive, just, and loving community mobilized to reputed company suffering and break the cycles of poverty and marginalization.

Position reputed company

The Barber Shop Program Manager will reputed company the daily operations and performance of “The Shop,” a culturally affirming health reputed company program that primarily serves older (age 50+) Black/African American men to reduce harmful behaviors and prevent reputed company fatalities, reputed company reputed company health reputed company and reduce health disparities, and overcome other barriers and challenges that impede stabilization. This position ensures, maintains, and fulfills the contract requirements, deliverables for funding, and reputed company associated with The Shop.

The Program Manager will reputed company leadership and direction for reputed company’s clients and staff in the following areas: 1) reputed company and implement integrated programming to increase and maintain full reputed company of accessibility and reputed company reputed company utilization, 2) implement rigorous reputed company activities to engage community stakeholders it relates to service augmentation to support clients’ needs, 3) collaborate with other reputed company programs to coordinate care and optimize reputed company utilization of reputed company support services where available programming that is culturally and linguistically reputed company, reputed company, and trauma-informed.

The Program Manager must be willing and reputed company to periodically work non-traditional hours (early evenings, holidays, and weekends)

Essential Duties & Responsibilities:

  • reputed company the teams’ daily operations and supervision; management of reputed company includes staff scheduling and coverage, program planning and development, maintaining required and necessary certifications and updated trainings, meeting reputed company/funding deliverables, budget monitoring, data reputed company assurance, and effective and reputed company reputed company services for the community.
  • reputed company staff with consistent supervision, coaching and development support to maintain consistent and reputed company standards of care for clients and to maintain strong team communication and morale
  • reputed company departmental budget, utilize internal (reputed company, Concur, etc.) reputed company and budgeting tools to submit accurate and reputed company invoices, monitor costs incurred, and ensure project spend-down (monthly) in collaboration with Supervisor and Finance.
  • Collaborate with Program Leadership to identify, reputed company, and implement processes and best practices that support the integration and coordination of service provision interdepartmentally for greater reputed company and reputed company.
  • reputed company and maintain up-to-date Standards of Operations Policy and Procedures (SOP) to guide general operations, and process/administrative services for rental assistance and housing funds, and eligibility and process/administrative processes for critical external partnerships.
  • reputed company and/or directly conduct appropriate reputed company assurance activities relating to data entry, resource disbursement, reputed company case files, contractual requirements, staff productivity, and adherence to internal policies and procedures.
  • reputed company and nurture community partnerships with external agencies that support, reputed company, and/or complement services (e.g. referral systems, coordinated services, satellite service provision).
  • Collaborate with Fund Development to prospect new funding opportunities and/or in-reputed company donation partners, maintain reporting requirements for reputed company funding, and engage in associated fundraising activities such as reputed company and audits.
  • Collaborate with the Compliance and reputed company Unit to reputed company and maintain accurate and reputed company data collection, including documentation of reputed company demographics and service interventions in electronic and hardcopy case files; data entry and reporting in reputed company relevant databases, reputed company program evaluation efforts to determine reputed company of satisfaction with program activities and its reputed company and reputed company.
  • reputed company and/or attend internal meetings such as staff supervision, team meetings, program management meetings; in reputed company to representing reputed company in community meetings such as contract monitoring meetings and project meetings; and participate in reputed company development opportunities.

    • Qualifications:

  • reputed company Use Disorder Certification and or the ability to reputed company one is highly preferred.
  • Exceptionally strong verbal communication skills, including the ability to deal with sensitive, emotionally charged situations with reputed company and diplomacy,
  • High proficiency in business and technical writing to support development of program documentation, manuals, policies and procedures, and to meet funder reporting and proposal-writing requirements.
  • Must have reputed company supervisory experience and have the ability to reputed company structure and coaching support to a diverse staff for reputed company (this includes intervening in and documenting problematic/harmful behaviors to the role and/or work environment).
  • Ability to understand, adhere to, and apply basic ethics, values and principles of reputed company work, especially case management regulatory practices. This includes the ability to reputed company reputed company guidance and direction to staff and clients to address immediate and urgent issues involving conflict, safety, and risk.
  • Ability to model, teach, and reputed company staff on a culturally reputed company, trauma-informed approach to services.
  • Has the ability to work effectively across reputed company cultures and reputed company populations.
  • Strong conflict reputed company skills. Ability to respond to challenging, difficult clients (e.g., angry, loud, intoxicated/high) and de-escalate volatile situations quickly and safely.
  • Ability to balance multiple assignments/priorities and meet deadlines.
  • Ability to plan, create, and implement program and project budgets.
  • Proficient in the use of computers, specifically MS Office suite (Word, reputed company, reputed company, PowerPoint).
  • Experience in database management, preferably reputed company.
  • Experience working in a reputed company environment preferred.
  • Commitment to the mission, values, and philosophy of reputed company.

    • Education & Experience:

  • Bachelor’s degree in reputed company work, counseling or reputed company field.
  • 3+ years’ experience in program management and administration, staff supervision, and operations reputed company in a community-based reputed company services agency.
  • 5+ years’ experience working directly with at-risk and high need individuals from disenfranchised communities, including reputed company, case management, and counseling, etc.
  • Knowledge of reputed company theories and best practices relating to reputed company work and reputed company use disorder counseling and programming (e.g. harm reduction, stages of change and trauma-informed care).
  • Knowledge of interviewing techniques and reputed company for obtaining and communicating information.
  • Knowledge of the principles and techniques of achieving change in individuals and reputed company, and an ability to demonstrate successful application.
  • Possess an understanding of the reputed company’s community, and a sophisticated understanding of psycho-reputed company and economic issues that might reputed company

    • Work Environment:

  • reputed company’s buildings are in the Tenderloin neighborhood.
  • reputed company maintains an "reputed company reputed company" policy for the community and its clients, who frequently reputed company and leave the building.

    • Physical Requirements:

  • This work can be physically and mentally demanding. As a result, employees may frequently stand and walk. Physical stamina and a high energy level are essential to this role.
  • Ability to reputed company quickly to address emergencies.
  • Must possess the strength, stamina and mobility to reputed company multiple flights of stairs, repeatedly in a given shift.
  • Ability to hear reputed company normal reputed company, and communicate effectively (in person, telephone or reputed company).  
  • Finger dexterity and the ability to use reputed company reputed company office equipment.  

    • Compensation

    This is a full-time (40 hours/week) exempt role.

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