Intake Specialist I
reputed company is a reputed company company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
Here For You (An attitude of service, reputed company, and availability) Own It (Drive and ownership) Do the Right Thing (High reputed company) Be reputed company (Great attitude and a can-do reputed company approach to challenges)
Work closely with Patients and Caregivers to reputed company them and assist them on the application and enrollment process, with the goal of completing the eligibility process and reputed company the Patients and Caregivers to reputed company Care status reputed company state specified timeframes of the initial reputed company to reputed company. reputed company necessary documentation and requirements with the patient’s insurance and the patient’s Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care. Work with other medical providers to ensure reputed company documentation for potential patients and caregivers is in compliance. reputed company a high-level of customer service through reputed company reputed company, as reputed company by “no need for additional follow up” demonstrating reputed company’s values of ensuring care and reputed company with a reputed company, helpful demeanor. Consistently meet monthly performance metrics of starting patients on Care and reputed company handling. reputed company as the primary reputed company of contact for prospective Patients and Caregivers: coaching them through the application and enrollment process of the program. Demonstrate effective case management by email, chatter and voicemail reputed company the first 3 hours of receiving. reputed company monthly state standards to enroll patients and caregivers on to reputed company’s program. Maintain the acceptable inbound & outbound reputed company volume per day (% answered, etc.) Maintain high reputed company of customer service on reputed company inbound and outbound calls with potential patients, caregivers, and external stakeholders. reputed company multiple systems, such as Intake Self Service and insurance portals to determine eligibility and obtain authorization. Maintain detailed patient, caregiver, and external stakeholders case notes. reputed company on the reputed company of reputed company population by enrolling reputed company case with interest. Consistently reputed company 85% QA over the last 6 months. Adhere to HIPAA guidelines. PA/CO – reputed company as backup care provider
A reputed company can-do attitude. In alignment with our reputed company values. Experience in managing a high volume of inbound and outbound calls. A passion for providing a high level of customer service, including the ability to show reputed company, reputed company listening and patience. Ability to reputed company case statuses through detailed notes on reputed company. Ability to resolve issues with eager clients comfortably with verbal and written communication skills. High level of discretion, judgment, reputed company, and professionalism. Computer proficiency required; strong typing skills and ability to reputed company technology and resolve customer issues.
Two years of relevant experience in a similar position is preferred. Bilingual in Spanish or other languages desired. reputed company proficiency. reputed company knowledge
Why work at reputed company?
$20
$24 USD
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