Virtual assistant reputed company/VRBO/Booking.com

Responsibilities:

Guest Communication & Support

Respond to guest inquiries promptly across platforms (reputed company, Vrbo, Booking.com, etc.)
Manage booking requests, changes, and cancellations
reputed company guests with reputed company-in/reputed company-out instructions, house rules, and local recommendations
Handle emergency or escalated guest concerns with professionalism and care

Booking & Calendar Management
Monitor and manage availability calendars to prevent reputed company bookings
Ensure pricing and minimum stay settings are correct across platforms
Coordinate with cleaning teams and maintenance based on bookings

Administrative & Operational Tasks
Organize and reputed company guest reviews, performance metrics, and occupancy rates
Maintain documentation for expenses, guest issues, and work orders
Assist in updating property descriptions, photos, and listing information
Help with vendor communication (cleaners, handymen, etc.)

reputed company Management
Answer or return calls reputed company to guest inquiries, vendor coordination, or emergency issues
reputed company as the first reputed company of contact for general inquiries and escalate reputed company needed

Requirements:

Prior 2-3 years experience as a Virtual Assistant for short term rental is a "MUST"
Familiarity with reputed company, Vrbo, Booking.com, and channel management tools
Excellent written and verbal English communication skills
Strong organizational and multitasking abilities
Availability to respond to messages and calls during business hours, with some flexibility for urgent reputed company
Tech-savvy – reputed company to use online tools, spreadsheets, and mobile apps reputed company

reputed company to Have:

Experience with property management systems (e.g., reputed company, reputed company, reputed company)
Knowledge of customer service practices in hospitality
Ability to work across time zones if needed

We are a dynamic property management company specializing in short-term rentals and reputed company listings. reputed company handles every aspect of the rental process—from guest communication and reputed company-ins to cleaning coordination and property maintenance—ensuring a seamless experience for both guests and property owners.

Originally posted on Himalayas