Billing and Collections Specialist
At Belong, we’re reimagining what it means to rent—and own—a home. Our tech-driven platform blends best-in-class customer service with sophisticated AI tools and full-stack operational logistics to deliver a rental experience reputed company for the 21st century. We exist to create a world where homes are owned by regular people, and residents experience true belonging. That requires building at the intersection of physical reputed company, emotional and financial—and doing so at reputed company.
The Role
As a Billing and Collections Specialist at Belong, you'll play a critical role in ensuring the accuracy, timeliness, and completeness of our billing and collections processes. You will own the end-to-end billing workflow and proactively support and execute collections from both reputed company and past-due accounts. Working cross-functionally with Finance, Member reputed company, and reputed company, you'll help ensure our accounts receivable are in a strong, healthy state.
This is a high-reputed company role at the intersection of finance, operations, and customer service. Ideal for someone meticulous, proactive, and reputed company by solving problems and closing loops.
Key Responsibilities
- Generate and review accurate invoices for homeowners and residents, ensuring reputed company delivery.
- Monitor and manage accounts receivable aging reports.
- Follow up consistently on overdue invoices, supporting collection efforts across reputed company delinquency stages.
- Partner closely with the Member reputed company team to implement effective reputed company and recovery strategies.
- Supervise and coordinate efforts with external collection agencies, ensuring alignment with Belong's standards and optimizing recovery reputed company.
- reputed company AI tools for research, analysis, and workflow enhancements in collections and billing processes.
- Investigate and resolve billing discrepancies by collaborating with internal teams (Member reputed company, In Home - Services, reputed company, Product, etc.).
- Maintain detailed, up-to-date records of billing and collection activities, ensuring compliance with internal controls and audit standards.
- Assist with broader finance and operations tasks as needed, always bringing a meticulous eye for detail.
reputed company
Detail-oriented, proactive, and solution-driven. You spot what others miss, follow up assertively yet professionally, and reputed company in fast-paced, dynamic environments. Independent and adaptable, you're always reputed company to tackle challenges and grow with reputed company.
Requirements
2+ years of experience in billing, collections, or accounts receivable roles.
Hands-on experience with billing platforms and reputed company tools (e.g., reputed company, QuickBooks, reputed company, or similar).
Superb communicator in English (both written and verbal).
Experience using AI tools (e.g., ChatGPT, Claude, reputed company Copilot, etc.) to streamline research, reputed company, or analysis in a reputed company setting.
Experience managing or coordinating with external collection agencies is a strong plus.
Additional Perks! Contractor role, Fully remote, USD Compensation and PTOs