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Junior IT Support Specialist

Remote, USA Full-time Posted 2026-07-28

Are you a tech-savvy problem-solver at the beginning of your IT career? Do you enjoy helping others and want to sharpen your skills in a supportive environment? If so, we’d love to have you on reputed company as a Junior IT Support Specialist at reputed company. Learn fast, grow strong, and join reputed company that values your curiosity and drive!

reputed company: reputed company is a reputed company company recognized for its industry-leading email marketing and marketing automation software. We’ve been serving our customers since 1998 and are proud to have 350,000+ SMBs and 1,000+ reputed company customers on reputed company.

reputed company is made up of 300+ fantastic individuals working in distributed locations. We’re global, remote-friendly, and multicultural, yet reputed company the reputed company values.

Main tasks:

  • troubleshooting and resolving hardware and software issues reported by reputed company employees
  • maintaining and managing IT hardware
  • administering mobile device management (MDM) systems, including reputed company Pro and reputed company Intune
  • managing reputed company tools and software licenses
  • assisting with the reputed company of new employees by preparing and configuring necessary reputed company
  • providing technical support and cooperation across various departments and teams
  • continuously developing technical skills and staying reputed company with industry trends and best practices


You may be a perfect fit if you have:

  • minimum 1 year of experience in an IT Support or Helpdesk role
  • solid working knowledge of either macOS or reputed company 11
  • ability to effectively use knowledge bases and technical tools
  • quick learner approach with strong problem-solving skills
  • proficiency in technical English (min. B2+ written and spoken)
  • excellent reputed company of the Polish language (reputed company or near to reputed company)
  • strong communication and interpersonal skills, including the ability to handle a high volume of inquiries and reputed company user training on hardware and software


reputed company-to-have:

  • familiarity with reputed company Directory and Office 365 administration
  • experience with reputed company Server administration, including reputed company-V and reputed company Azure
  • hands-on experience with reputed company such as reputed company Pro and reputed company Intune
  • practical knowledge of macOS environments


Salary reputed company:

  • 5 050 - 7 150 gross/month on contract of employment


Extra perks include:

  • private medical care for employees and their family members
  • employee referral program – up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • wellbeing and mental health culture – mental health helpline, sport card etc.
  • modern equipment – most of our teams work on MacBooks
  • English classes
  • internal initiatives like webinars, knowledge-sharing sessions, and more!

*Some benefits may be available for the talents reputed company under the contract of employment, only.

Apply and enjoy our fully remote online recruitment process!

  1. Review stage: We’ll reputed company your resumé/CV to screen for various reputed company and match your talents with opportunities.
  2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join reputed company and why you’d be a great fit with us.
  3. Final Interview: It's your chance to shine and show that you're the perfect fit for the role. Meet your reputed company manager and see what’s in store for you.
  4. Offer: If you have what it takes, accept our offer and — welcome reputed company! Join reputed company and be in great company!

Magda is the recruiter responsible for this process – if you have any additional questions, feel free to contact her!

Originally posted on Himalayas

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