Course Operations Manager

The Course Operations Manager will work closely with peers and the Director of Product Management to continuously forecast needs, support the upkeep of courseware, and improve the curriculum product portfolio. This role will play an influential role in course catalog management, customization requests, and data-driven efficacy.

Requirements

• High degree of personal ownership, proactivity, and accountability to consistently deliver results in a fast-paced and high-profile environment.
• Exceptional attention to detail and organizational skills that support retention of information and action.
• Excellent interpersonal, collaborative and communication skills; demonstrated ability to establish positive working relationships at all levels of the organization.
• Familiarity with the implementation of online curriculum and program, school, or district operations protocols
• Data-driven in daily workflow habits with a high degree of comfort with spreadsheets, formulas, and interpreting data. Demonstrated mastery of Excel, Smartsheet, or another workflow application will be required.
• Bachelor's degree (business background preferred) or equivalent experience
• Educational industry experience a plus.
• Minimum 3-5 years of project, product, or program management experience, including experience managing digital products
• Proven dexterity with data manipulation and analysis to drive decision-making and planning
• Convert multiple data points into an actionable plan that meets the needs of the end user(s)
• Proven ability to manage complex large-scale projects under significant constraints using strong analytical and problem-solving skills.
• Must enjoy a challenging work environment that requires significant flexibility, self-direction, and creativity
• Technologically proficient (especially with Microsoft Office programs, Canva, Smartsheet, LucidChart, workflow management software, etc.)

Benefits

• Flexible work environment, including the ability to work from home on a regular basis

Originally posted on Himalayas