Senior People Operations Specialist - Remote: Driving HR Excellence in a Dynamic Fintech Environment

Join Funding Societies | Modalku, Southeast Asia's Largest SME Digital Financing Platform

At Funding Societies | Modalku, we're revolutionizing the fintech industry by providing business financing to small and medium-sized enterprises (SMEs) through a digital platform crowdfunded by individual and institutional investors. Backed by renowned investors like Sequoia India and Softbank Ventures Asia Corp, we're licensed in Singapore, Indonesia, Thailand, and registered in Malaysia, with operations in Vietnam. Our core values, encapsulated in GETFS, guide our relentless pursuit of innovation, teamwork, and customer obsession.

About the Role

We're seeking a dedicated and dynamic Senior People Operations Specialist to join our remote team. As a pivotal member of our HR team, you'll drive the execution of overall People Operations initiatives across our offices, including India and Hong Kong. This role requires a strong track record in HR advisory, people operations, and project management, with a deep understanding of HR principles, practices, and employment laws.

Key Responsibilities

• HR Advisory:
  • Provide sound HR advice and support to employees on various HR matters, including policies, benefits, performance, and career development.
  • Address employee queries and issues promptly and effectively, ensuring a positive employee experience.
  • Advise on the application of HR policies and procedures, ensuring consistent and fair treatment of employees.
  • Ensure HR practices comply with local labor laws and regulations.
  • Identify potential HR risks and implement strategies to mitigate them.
• Operations:
  • Possess a strong understanding of HR process chains and responsibilities within People operations domain from an employee lifecycle perspective.
  • Work closely with vendors to ensure accurate and timely processing of payroll and taxation, and benefit administration in remote countries.
  • Ensure work permit applications, immigration matters, etc., are processed in a timely manner.
  • Prepare employee dashboards/reports as needed.
  • Maintain accurate HR data in HRIS and ensure timely reporting and analytics.
  • Represent the company during audit/regulatory checks.
  • Develop and implement efficient HR processes to enhance operational effectiveness.
• Project Management:
  • Lead or support HR projects related to process improvement, automation, employee engagement, and strategic initiatives.
  • Manage HR aspects of organizational changes, including communication, training, and transition support.
  • Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.
  • Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress.

Essential Qualifications and Skills

To excel in this role, you'll need:

• A minimum of 7 years of experience in HR advisory, people operations, or a similar role.
• Proven experience in managing HR operational processes, projects, and initiatives in a fast-paced environment.
• HR Expertise: Deep understanding of HR principles, practices, and employment laws.
• Problem-Solving: Demonstrate critical thinking skills and the ability to assess issues from multiple angles comprehensively to problem-solve effectively.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Analytical Abilities: Proficient in data analysis and HR metrics to drive decision-making and improvements.
• Technology Savvy: Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive, etc.). Familiarity with HRIS and other HR technologies. Experience with HR process automation is preferred.
• Team Player: Proactiveness to get involved in hands-on activities and demonstrated ability to work collaboratively with teams and across functions.
• Organizational Skills: Highly analytical, meticulous, and ability to manage multiple priorities and deadlines effectively.
• Leadership: Ability to take ownership and lead initiatives with minimal supervision.

Preferred Qualifications

• Adaptability: Ability to adapt to changing business needs and work effectively in a dynamic environment.
• Cultural Sensitivity: Experience working in diverse cultural environments and understanding regional HR practices.

What We Offer

At Funding Societies | Modalku, we believe in giving back the control of work and life to our people. We offer:

• Flexible Working: We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Time Off: Flexible paid vacations, observed holidays by country, and a day off for special days like birthdays and work anniversaries.
• Medical Benefits: Health insurance coverage for our employees and dependents.
• Mental Health and Wellness: Wellness Wednesdays, well-being coaching, and Great FSMK Workout sessions to keep everyone healthy and fit!
• Learning & Development: Self-learning L&D allowances to support continuous growth.
• Tech Support: Company laptop and the best possible support for the right equipment/tools to enable high productivity.

Career Growth Opportunities and Learning Benefits

As a Senior People Operations Specialist, you'll have the opportunity to drive HR excellence in a dynamic fintech environment. You'll work closely with cross-functional teams, lead HR projects, and contribute to strategic initiatives. Our company culture fosters growth, innovation, and teamwork, providing a platform for you to develop your skills and expertise.

Work Environment and Company Culture

Our remote work setup provides a state-of-the-art and comfortable workspace. We live by our core values GETFS, which guide our behavior and decision-making. We're committed to creating a positive and inclusive work environment that supports the well-being and growth of our employees.

Compensation and Benefits

We offer a competitive salary package commensurate with experience. Our benefits and perks are designed to support the well-being and growth of our employees.

Join Our Team

If you're a dedicated and dynamic HR professional looking to drive HR excellence in a dynamic fintech environment, we want to hear from you! Apply now and let's discuss how you can become a vital part of our success story.

Take the next step in your career and join our team of innovators and changemakers. Apply now!