Experienced Senior Event Services Manager – Luxury Resort and Convention Planning Expertise

Introduction to Workwarp and the Role

Imagine being part of a team that crafts unforgettable experiences for clients from around the world, set against the backdrop of one of the most magical places on Earth. At Workwarp, we are dedicated to providing exceptional event services that exceed our clients' expectations. As a Senior Event Services Manager, you will play a pivotal role in planning and executing large-scale conventions and events across our resorts, convention centers, theme parks, and other unique venues. This is an opportunity to join a dynamic team of event professionals who are passionate about delivering world-class experiences.

About the Team and the Position

The Senior Event Services Manager position is a full-time role that reports to the Event Services Director. As a key member of our event services team, you will be responsible for prioritizing and arranging all logistical aspects of complex conventions and events, from the initial planning stages to onsite execution. Your expertise will be invaluable in customizing and selling luxury resort experiences to our high-value clients, ensuring that every event is tailored to meet their unique needs and preferences.

Key Responsibilities

• Collaborate with high-value group and convention clients to prioritize and implement their events across our resorts and parks, with a focus on long-term legacy clients and those with high-level relationships.
• Manage contracts, room blocks, food and beverage, audio-visual, entertainment, theme park events, theme park tickets, transportation, and all logistics associated with each event.
• Demonstrate financial savvy by forecasting at a team level and ensuring that all events are delivered within budget.
• Develop partnerships and work closely with all team members, including mentoring and providing developmental opportunities for Event Services Managers, Event Services Coordinators, and Assistants.
• Service internal and external clients in a collaborative manner, with a high level of complexity, and be knowledgeable about all products and services offered.
• Approach problems creatively, working across multiple teams to achieve desired outcomes, and demonstrate flexibility in scheduling to ensure seamless event execution.

Essential Qualifications and Skills

To be successful in this role, you will need:

• At least 5 years of experience in event planning, preferably in a resort environment, with a focus on food and beverage, front office, or theme parks.
• A proven track record of working with high-level clients or Disney leaders, with a strategic understanding of business objectives and the ability to anticipate and solve potential challenges.
• Excellent communication, organization, and multi-tasking skills, with the ability to work collaboratively in a fast-paced environment.
• A talent for developing partnerships and mentoring team members, with a focus on delivering exceptional guest service.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Knowledge of Walt Disney World procedures, convention resort function space, and theme park venues.
• Experience conducting planning sessions and leading timelines for operating areas and clients.
• Understanding of entertainment line of business and convention contract management.
• Proficiency in DSCS and Siebel Systems, with a Certified Meeting Professional (CMP) certification or equivalent experience.

Career Growth Opportunities and Learning Benefits

At Workwarp, we are committed to the growth and development of our team members. As a Senior Event Services Manager, you will have access to a range of learning and development opportunities, including:

• Professional training and certification programs to enhance your event planning skills and knowledge.
• Mentorship and coaching from experienced event professionals.
• Opportunities to work on high-profile events and collaborate with cross-functional teams.
• A dynamic and supportive work environment that encourages creativity, innovation, and excellence.

Work Environment and Company Culture

Our company culture is built on a foundation of excellence, innovation, and teamwork. We believe in creating a work environment that is inclusive, supportive, and fun, with a range of perks and benefits to enhance your overall well-being. These include:

• Competitive salary and rewards package.
• Comprehensive health and savings benefits.
• Education and training opportunities to support your career growth.
• Special extras and discounts that only our company can provide.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of perks and benefits to support your overall well-being. These include:

• A comprehensive rewards package that recognizes your contributions and achievements.
• Opportunities for professional growth and development, with a focus on mentoring and coaching.
• A dynamic and supportive work environment that encourages creativity, innovation, and excellence.
• Access to exclusive events and experiences that showcase our company's commitment to excellence.

Conclusion and Call to Action

If you are a motivated and experienced event professional looking for a new challenge, we encourage you to apply for the Senior Event Services Manager position. With your expertise and our commitment to excellence, we can create unforgettable experiences for our clients and drive business success. Click the apply now button to start your journey with us and discover the magic of working at Workwarp.

Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!