Full-Time Center Associate - Retail Operations and Customer Service Excellence at The UPS Store #6259 in Nashville, TN

Join Our Team: Delivering Exceptional Customer Experiences at The UPS Store #6259

Are you passionate about providing top-notch customer service and working in a fast-paced retail environment? Do you have a knack for problem-solving and a keen eye for detail? Look no further than The UPS Store #6259 in Nashville, TN, where we're seeking a highly skilled and motivated Full-Time Center Associate to join our team!

About The UPS Store and Our Culture

The UPS Store is a leading provider of retail shipping, postal, and business services, with a global network of independently owned and operated locations. Our company is built on a foundation of exceptional customer service, integrity, and community involvement. At The UPS Store #6259, we're dedicated to creating a work environment that's engaging, supportive, and empowering for our team members. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we want to hear from you!

Job Summary and Key Responsibilities

As a Full-Time Center Associate at The UPS Store #6259, you'll play a critical role in delivering outstanding customer experiences and driving business results. Your primary responsibilities will include:

• Providing exceptional customer service to walk-in customers and telephone inquiries, responding promptly to their needs and concerns
• Processing packages for courier shipment, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices with accuracy and efficiency
• Advising customers on our array of products and services, including packaging, shipping, and mail services, and providing expert guidance on best-value options
• Maintaining a clean, organized, and safe working environment, adhering to health and safety standards and regulations
• Completing tasks independently in a quick turn environment, prioritizing multiple tasks and deadlines as needed
• Collaborating with team members to achieve sales goals, share knowledge, and best practices
• Participating in ongoing training and development to stay up-to-date on products, services, and industry trends

Requirements and Qualifications

To succeed as a Full-Time Center Associate at The UPS Store #6259, you'll need:

• A high school diploma or GED, with strong computer skills, including Microsoft Office and Adobe Suites
• Excellent verbal and written communication skills, including spelling and math, with the ability to communicate effectively with customers and team members
• Strong problem-solving and analytical skills, with the ability to think critically and make sound judgments
• A friendly and genuinely helpful demeanor, with a professional appearance and a positive attitude
• The ability to lift 40+ pounds, with good physical stamina and mobility
• Strong organizational and time management skills, with the ability to prioritize tasks and deadlines effectively
• A willingness to work 40 hours per week, with assigned shifts on weekdays (8am-6:30pm), Saturdays (9am-3pm), and Sundays (10:00am-3:00pm)

Preferred Qualifications and Skills

While not required, the following qualifications and skills are highly desirable:

• Previous retail sales experience, with a proven track record of success in customer-facing roles
• Experience with shipping and postal services, including knowledge of packaging and shipping procedures
• Strong leadership and teamwork skills, with the ability to motivate and inspire others
• Proficiency in multiple languages, with the ability to communicate effectively with diverse customers

What We Offer

At The UPS Store #6259, we're committed to providing a comprehensive compensation package and a supportive work environment that enables our team members to thrive. Here are just a few of the benefits and perks you'll enjoy:

• A competitive salary, with the potential to earn $15-$16 per hour
• Accrued paid time off, with opportunities to earn paid holidays and vacation time
• Incentive bonuses and rewards for outstanding performance
• Ongoing training and development opportunities, with a focus on career growth and advancement
• A dynamic and supportive work environment, with a team-oriented culture and a commitment to excellence

Why Join Our Team?

If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we invite you to join our team at The UPS Store #6259. Here are just a few reasons why:

• Opportunities for career advancement and professional growth
• A comprehensive compensation package and benefits
• A dynamic and supportive work environment, with a team-oriented culture
• The chance to make a real difference in the lives of our customers and our community

How to Apply

If you're excited about the opportunity to join our team and contribute to our success, we encourage you to apply today! Please submit your application, including your resume and a cover letter, and we'll be in touch to discuss your qualifications further.

Don't miss this opportunity to take the first step towards a rewarding new role. Apply now and join our team at The UPS Store #6259!