Online Grocery Pick-Up Clerk - E-Commerce Team Member - King Soopers

Join the E-Commerce Team at King Soopers as an Online Grocery Pick-Up Clerk!

Are you looking for a dynamic and rewarding role that offers opportunities for growth and development? Do you enjoy working in a fast-paced environment and providing exceptional customer service? Look no further! King Soopers, a leading retail company, is seeking an experienced and customer-focused Online Grocery Pick-Up Clerk to join our E-Commerce team in Arvada, CO.

About King Soopers and Our Commitment to Excellence

At King Soopers, we are dedicated to providing an exceptional shopping experience for our customers. With a strong presence in the retail industry, we strive to be the go-to destination for grocery shopping and more. Our company values of respect, honesty, integrity, diversity, inclusion, and safety guide our actions and decisions, ensuring that we create a welcoming and engaging environment for our associates and customers alike.

Job Summary

As an Online Grocery Pick-Up Clerk, you will play a critical role in our E-Commerce team, responsible for selecting and gathering products for customers' online orders in the most efficient manner with attention to freshness and quality. You will work closely with our customers, providing a positive and memorable shopping experience that makes them want to return to online shopping with us.

Key Responsibilities

• Initiate and complete the selection process for customers' online orders, ensuring accuracy and attention to detail.
• Select and gather products for customers' online orders in the most efficient manner with attention to freshness and quality.
• Process coupons and payment, and deliver and load orders to cars when customers arrive at the store for pick-up.
• Scan and bag orders on the go while following all bagging standards.
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
• Retrieve each customer's order from all staging locations and ensure order accuracy.
• Load orders into customers' cars and provide a positive customer service experience.
• Process orders through the point of sale (POS) system and follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock item.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor.
• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair.
• Perform required opening and closing procedures and learn and adapt to new and improved processes.
• Assist in training new e-Commerce team members and meet/exceed productivity standards.

Requirements and Qualifications

Essential Qualifications:

• Ability to work without supervision and read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Preferred Qualifications:

• Previous experience as a personal shopper or in a production-oriented or warehouse environment, stocking shelves, or experience as a cashier.

What We Offer

At King Soopers, we believe in supporting and rewarding our hardworking and friendly associates. We offer a comprehensive benefits package that promotes physical, emotional, and financial well-being, including:

• Competitive health care benefits.
• Paid time off, such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through our Employee Assistance Program.
• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements.
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements.
• Potential bonus eligibility depending on varying criteria by location.
• Associate discounts.
• Tuition assistance, college scholarships, and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.
• Robust internal training and development resources to grow your career.

Why Join Our Team?

By joining our team as an Online Grocery Pick-Up Clerk, you will have the opportunity to:

• Be part of a dynamic and growing company that is committed to excellence.
• Develop your skills and expertise in a fast-paced and supportive environment.
• Provide exceptional customer service and make a positive impact on our customers' shopping experience.
• Enjoy a comprehensive benefits package and opportunities for growth and development.
• Be part of a team that values respect, honesty, integrity, diversity, inclusion, and safety.

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting role as an Online Grocery Pick-Up Clerk at King Soopers. Please submit your application, including your resume and cover letter, to be considered for this opportunity.

We look forward to hearing from you and discussing how you can join our team!