Senior JAMF Engineer for Apple Device Management - Remote Opportunity

Unlock Your Potential as a Senior JAMF Engineer

Are you a seasoned IT professional with a passion for Apple device management? Do you have a knack for ensuring seamless operations and delivering top-notch technical support? If so, we've got an exciting opportunity for you! Our organization is seeking an experienced Senior JAMF Engineer to join our remote team and play a pivotal role in managing and maintaining Apple devices across our organization.

About Our Company

At Apple Device Management, we're dedicated to providing top-tier IT consulting and business process outsourcing services to mid to enterprise-level clients. Our team is committed to delivering exceptional results, fostering a culture of personal and professional growth, and supporting our clients' success. As a dynamic and adaptable organization, we pride ourselves on our collaborative environment, growth mindset, and entrepreneurial spirit.

Job Overview

As a Senior JAMF Engineer, you will be responsible for the deployment, management, and maintenance of Apple devices across our organization using the JAMF Pro platform. Your expertise will ensure the smooth operation of all Apple hardware and software systems, while also configuring devices, deploying applications, enforcing security protocols, and troubleshooting issues that arise. This is a unique opportunity to make a significant impact within our organization and grow your career in a dynamic and supportive environment.

Key Responsibilities

• Administer and Configure JAMF Pro Environments: Leverage your proficiency in administering and configuring JAMF Pro environments to manage macOS and iOS devices effectively.
• Zero-Touch Deployment: Execute zero-touch deployment strategies for new devices through Apple's Automated MDM Enrollment (DEP) and JAMF Pro.
• Automation and Scripting: Develop and optimize scripts (Shell, Python, etc.) to automate tasks associated with device management, application installations, and system updates.
• Application Management: Administer the packaging, deployment, and updating of applications via JAMF Pro, overseeing software licensing management and compliance.
• Security Compliance: Uphold security compliance by enforcing relevant policies and configurations, including FileVault, firewall, and encryption standards.
• Patch Management: Oversee patch management processes for operating systems and applications to ensure devices are current and secure.
• Technical Support: Provide exceptional technical support that enhances user satisfaction, particularly for macOS and iOS related issues concerning system performance and connectivity.
• Device Monitoring: Conduct regular monitoring of device health, usage, and compliance, supplying management with detailed insights and reports.
• Network Troubleshooting: Troubleshoot network-related issues and manage VPN configurations effectively.

Required Skills and Qualifications

To succeed in this role, you'll need:

• Extensive JAMF Pro Experience: Demonstrated experience with JAMF Pro management and configuration.
• Zero-Touch Deployment Expertise: Proven history of implementing zero-touch deployment processes.
• Scripting and Automation: Proficient in scripting for automation purposes.
• Application Management: Strong capabilities in application management, including software licensing and compliance oversight.
• Security Compliance: Familiarity with enforcing security compliance.
• Patch Management: Mastery in managing patch processes effectively.
• Excellent Communication Skills: Excellent communication and service skills directed toward user support.
• Network Troubleshooting: A solid understanding of network troubleshooting and VPN configuration.
• JAMF 300 Certification: Mandatory JAMF 300 certification.

Preferred qualifications include:

• Documentation Experience: Proven experience in developing and maintaining documentation for device management protocols.
• Training Experience: Experience conducting training sessions for IT personnel and end-users on best practices for Apple device utilization.
• Bachelor's Degree: Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Enterprise-Level Experience: Enterprise-level experience with JAMF Pro and managing Apple devices.
• Security Standards: Familiarity with security standards and protocols, including encryption and MDM security frameworks.

Career Growth Opportunities

At Apple Device Management, we're committed to supporting your career advancement and providing robust opportunities for professional development and continuous learning. As a Senior JAMF Engineer, you'll have the chance to:

• Develop your technical skills and expertise in Apple device management.
• Take on new challenges and responsibilities within our organization.
• Collaborate with internal teams and clients to drive success.
• Participate in training and development programs to enhance your skills.

Company Culture and Values

Our organization is built on a foundation of core values that drive our success:

• Collaboration: We excel in remote collaboration with both internal teams and clients.
• Growth Mindset: We embrace continuous learning to support team and client needs.
• Client Success: We're passionate about ensuring clients achieve their goals and needs.
• Humanity First: We act with honesty and transparency, fostering strong team relationships.
• Entrepreneurial Spirit: We demonstrate resourcefulness in overcoming challenges.

What We Offer

As a Senior JAMF Engineer, you'll enjoy a competitive salary and a comprehensive benefits package. Our organization is committed to providing a supportive and inclusive work environment that fosters growth and success.

Join Our Team!

If you're a motivated and experienced IT professional looking to make a significant impact within our organization, we welcome your application! Please submit your resume and cover letter today to take the first step in your career journey with Apple Device Management.

Don't miss this fantastic opportunity to grow your career and join our dynamic team. Apply now and let's shape the future of Apple device management together!