Experienced Seasonal Store Clerk – Retail Sales and Customer Service Representative

About Us

At Workwarp, we're dedicated to providing nutritious food for healthy living, but our mission goes beyond just serving our customers. We're committed to creating an inclusive, safe, and supportive environment for our employees and customers alike. Our values of ethical business practices, inclusion, diversity, respect, honesty, safety, and integrity guide everything we do. We believe that success is subjective and that everyone deserves the opportunity to grow and thrive in their own unique way.

Job Description

We're seeking an experienced Seasonal Store Clerk to join our team at Workwarp. As a Seasonal Store Clerk, you'll play a vital role in providing exceptional customer service, managing inventory, and maintaining a clean and organized store environment. If you're reliable, willing to learn, and passionate about delivering outstanding customer experiences, we want to hear from you!

Key Responsibilities

• Provide exceptional customer service by completing all necessary steps to release products to patients and dispense their products, which may be permissible, according to state regulations.
• Manage inventory effectively, including tracking consumed or discarded stock, and identifying inefficiencies and areas for improvement.
• Comply with the company's HIPAA policies and deliver training for its employees to comprehend and abide by relevant health information protections.
• Deliver excellent customer service by handling phone calls, responding to customer feedback, and resolving issues in a prompt and positive manner.
• Maintain clean and organized work stations and customer waiting areas, adhering to all hygiene and safety regulations and policies.
• Abide by and promote all laws and regulations at the local, state, and federal levels, and report any criminal activities, such as theft, hold-up, or deceit.
• Comply with the company's cash register usage guidelines and ensure that all cashier handling procedures are meticulously followed to mitigate the chances of financial loss.
• Responsibly manage phone calls by assigning the appropriate degree of urgency to each one and handling them accordingly.
• Regularly audit the overall inventory control system to identify inefficiencies and areas for improvement, providing timely solutions and ensuring that the system remains effective.
• Follow the prescribed procedures of the department by maintaining clean and organized work stations and customer waiting areas.
• Abide by the laws and regulations at the local, state, and federal levels, and report all criminal activities, such as thievery, hold-up or deceit.

Essential Qualifications

• Must have reached the legal age of 18.
• Must be able to keep confidential records secure while working with them.
• High school diploma or equivalent is preferred, but not required.

Desired Qualifications

• Previous comparable experience in retail sales and customer service.
• Experience in managing inventory for a retail business.
• Demonstrated success in creating and implementing wellness initiatives that effectively engage all employees in activities that improve their overall health.
• Ability to comply with the company's HIPAA policies and deliver training for its employees to comprehend and abide by relevant health information protections.
• Ability to deliver excellent customer service by handling phone calls, responding to customer feedback, and resolving issues in a prompt and positive manner.
• Ability to maintain clean and organized work stations and customer waiting areas, adhering to all hygiene and safety regulations and policies.
• Ability to abide by and promote all laws and regulations at the local, state, and federal levels, and report any criminal activities, such as theft, hold-up, or deceit.

Skills and Competencies

We're looking for individuals who possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should be reliable, organized, and able to multitask with ease. Additionally, you should have a strong commitment to customer service and a passion for delivering outstanding experiences.

Career Growth Opportunities and Learning Benefits

We're committed to providing our employees with the tools and guidance necessary to achieve their unique version of success. Whether you're looking to advance your career or simply gain new skills, we offer a range of training and development opportunities to help you grow and thrive.

Work Environment and Company Culture

We're proud to offer a supportive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, honesty, safety, and integrity, and we're committed to creating a workplace where everyone feels valued and supported.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including health insurance, paid time off, and opportunities for professional development. We're committed to providing our employees with a comprehensive compensation package that reflects their value to our organization.

Ready to Join Our Team?

If you're a motivated and customer-focused individual who is passionate about delivering outstanding experiences, we want to hear from you! Apply now to join our team as a Seasonal Store Clerk and take the first step towards a bright and fulfilling career.