Remote Call Center Representative

MCI is a fast-growing tech-enabled business services company seeking highly motivated Remote Call Center Representatives. These roles involve handling inbound and outbound customer service, resolving issues, and providing excellent service to clients. The company emphasizes a supportive work environment, learning and development opportunities, and a commitment to diversity and inclusion. Requirements • Handle inbound and outbound calls professionally. • Resolve customer issues on the first call. • Research and retrieve information. • Accurately document interactions. • Follow scripts and procedures. Benefits • HMO Coverage plus a dependent • Supervisors/Managers: ₱120,000 coverage • Dental Coverage • In-house dental assistance worth ₱5,000 • Free meal during training • Career growth and learning • Allowances for rice, clothing, laundry and meals • Performance and loyalty bonuses • Frequent disinfection, fogging of workplace • Opportunities for growth and promotion • Employee shuttle services • Company retreats and off-site events Apply tot his job Apply To this Job